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Hp Designjet Z3100 Error 47:01

I keep getting a error 47:01 on start up of printer, wont allow me to go any further.

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  • tonymohd Nov 19, 2008

    I have the same problem with a Designjet T1100ps. Were you able to solve this issue?



6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: hp designjet 500ps having problem

system error 81:01

Posted on Jan 07, 2009

  • 297 Answers

SOURCE: HP Designjet 800 with a 'system error 81:01'

Try the following link for more troubleshooting information:

Posted on Mar 31, 2009

  • 1089 Answers

SOURCE: HP DesignJet T770 Show on monitor

There is a problem with the "Star Wheel Assembly".
Try pulling the power cord. Wait about 30 seconds.
Reconnect cord and power on the printer.
If error reoccurs, you are probably going to have to get the "star wheel motor" replaced.

Posted on Jun 05, 2011

  • 1089 Answers

SOURCE: Designjet T 770 error 47:01

It's a "star wheel motor" error.
Try unplugging power cord from wall.
Plug it back in and power on.
If error persists, a technician is going to have to troubleshoot the printer.

Posted on Jul 16, 2011

  • 1089 Answers

SOURCE: error 47:01 HP Designjet

Problem Description: Starwheels motor error Corrective action: Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Open the Window and check for any visible obstacles restricting the movement of the Starwheel Assembly, then clear the obstruction. 3. Check that the Starwheel Assembly cable is not damaged and is correctly connected the Main PCA. 4. Perform the Scan Axis Starwheel diagnostic test to troubleshoot the problem further. 5. Replace the Starwheel Motor. 6. Replace the Main PCA.
If you are not a tech, you will probably have to call one.

Posted on Jul 28, 2011

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