Question about Office Equipment & Supplies
I keep getting a error 47:01 on start up of printer, wont allow me to go any further.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Try the following link for more troubleshooting information:
Posted on Mar 31, 2009
There is a problem with the "Star Wheel Assembly".
Try pulling the power cord. Wait about 30 seconds.
Reconnect cord and power on the printer.
If error reoccurs, you are probably going to have to get the "star wheel motor" replaced.
Posted on Jun 05, 2011
SOURCE: Designjet T 770 error 47:01
It's a "star wheel motor" error.
Try unplugging power cord from wall.
Plug it back in and power on.
If error persists, a technician is going to have to troubleshoot the printer.
Posted on Jul 16, 2011
SOURCE: error 47:01 HP Designjet
Problem Description: Starwheels motor error
Corrective action: Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Open the Window and check for any visible obstacles restricting the movement of the Starwheel Assembly, then clear the obstruction. 3. Check that the Starwheel Assembly cable is not damaged and is correctly connected the Main PCA. 4. Perform the Scan Axis Starwheel diagnostic test to troubleshoot the problem further. 5. Replace the Starwheel Motor. 6. Replace the Main PCA.
If you are not a tech, you will probably have to call one.
Posted on Jul 28, 2011
Tips for a great answer:
Oct 16, 2013 | HP Designjet Z3100 InkJet Photo Printer
Jan 18, 2013 | HP DesignJet 1050c InkJet Printer
Aug 23, 2011 | HP Designjet Z3100 InkJet Photo Printer
Feb 26, 2011 | HP Designjet T1100ps Printer
Apr 06, 2009 | HP Designjet Z3100 InkJet Photo Printer
919 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: