Question about Printers & Copiers
I keep getting a error 47:01 on start up of printer, wont allow me to go any further.
Try the following link for more troubleshooting information:
Posted on Mar 31, 2009
There is a problem with the "Star Wheel Assembly".
Try pulling the power cord. Wait about 30 seconds.
Reconnect cord and power on the printer.
If error reoccurs, you are probably going to have to get the "star wheel motor" replaced.
Posted on Jun 05, 2011
SOURCE: Designjet T 770 error 47:01
It's a "star wheel motor" error.
Try unplugging power cord from wall.
Plug it back in and power on.
If error persists, a technician is going to have to troubleshoot the printer.
Posted on Jul 16, 2011
SOURCE: error 47:01 HP Designjet
Problem Description: Starwheels motor error
Corrective action: Try the following:
1. Switch the power off from the back of the printer and disconnect the power cord. Reconnect the power cord and power on the printer. 2. Open the Window and check for any visible obstacles restricting the movement of the Starwheel Assembly, then clear the obstruction. 3. Check that the Starwheel Assembly cable is not damaged and is correctly connected the Main PCA. 4. Perform the Scan Axis Starwheel diagnostic test to troubleshoot the problem further. 5. Replace the Starwheel Motor. 6. Replace the Main PCA.
If you are not a tech, you will probably have to call one.
Posted on Jul 28, 2011
SOURCE: I'm getting 47:01 error on
It doesn't need cleaning, it needs to be replaced. It's located on the right side of the printer behind the ride side cover. If you haven't been trained you arn't going to replace the motor. After it gets replaced the printer has to be re-calibrated. If it is still under warranty, use it. Otherwise, get a designjet tech to work on it.
Posted on Aug 25, 2011
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