Question about Avaya Eurostyle 18D Corded Phone

1 Answer

Assigning new extensions for Avaya Partner ?18 d

I have 3 Avaya 18d phones and recently purchased 3 more. I can’t seem to figure out how to assign the new phones extensions.
 
Thanks for your help
 

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  • bridgette975 Jul 01, 2008

    Hi, thanks for your help. 
    The 3 new phones don't have displays :(

  • Anonymous May 11, 2010

    When you plug them in, nothing shows up in the display?

×

1 Answer

My guess is that the wires from the phone system are not connected to the jacks you are plugging into. But to verify, try plugging a display phone into the same jacks. That will prove the theory.

If that is the case you will need to connect the new phones into the phone system.

Posted on Jul 01, 2008

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1 Answer

We need to set up a voice mail for an extension that has not been used in years. When I press intercom 777 and enter extension it tells me to enter password which no one in the office knows anymore. When...


The default password on partner voicemails is 1234. The reason for the call returning to the extension that transferred the call to the new extension is probably because the cover vms isn't set up for the new extension.
To check the vms cover for that extension, at either extension 10 or 11 press feature 00 and press the left hand intercom button twice. The display will say system programming.
Enter #310, the display will sayAutomatic VMS Cover Extension:
enter in the extension number of the new extension.
The screen will say either "1 assigned" or "2 not assigned"
enter in 1 (assigned)
press feature 00 when finished.

Sep 30, 2010 | Avaya Corded Phone avaparp18d

1 Answer

Can you program a 18D phone to bring back up an incoming call number? Does that have to be programmed per each phone or from extension 10 for all phones?


Yes :-)

It has to be programmed from extension 10 and from the phone. One sets the destination and the other sets the button. Technically, you can do everything from the main phone, but it's easier to do the system programming from the main and the extension programming from the extension, that way you can see the button you're assigning to the feature.

Check out the quick guide here. http://public.carl.airpost.net/Avaya/Partner%20ACS%20quick.pdf
Page 38 gives you the #31x commands to set up CID, and page 110 gives you the featrure codes you need to assign to the extenson buttons.

Carl

Jul 07, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

One of our phone extensions is not going into


The phone administrator will need to program voicemail coverage on the phone.

Jun 22, 2010 | Avaya Partner 34D Corded Phone

1 Answer

Programming auto attendant on partner II


The extensions in the voicemail group are not programmed. You need to put the ports that the system sees the voicemail, into #505, group 7.

Apr 10, 2010 | Avaya Corded Phone avaparp18d

1 Answer

AVAYA PARTNER ACS PHONE SYSTEM - Separate Greeting


Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#206"
the display should say Group Call Distrib Group:
Press 7 It will then ask for a line number
enter in 05
the display will say 1 assigned
press 3 VMS Line Cover
Do the same procedure (from #206 on) for line 6
Then enter #208
The display will say Line Coverage Ext Line:
Enter 05 The display will then say Data --
Enter in the extension you want the voice mail to pick up the lines on
Lastly if its not done allready, enter #301
The display will say Automatic VMS Cover Extension:
Enter in the extension number of the phone thats getting the voice mails
The display should say 1 Assigned

press feature "00" to logout

Oct 06, 2009 | Lands Phones

1 Answer

I can't set up the intercom system on my Avaya Partner ACS R7


To program a page button for other extensions.
At the phone, press Feature 00
press the LIGHTED button you want to program.
press the LEFT intercom button, followed by * (star) and the 2 digit extension number.
Repeat for more buttons.
Feature 00 when done.

Now you can just press the button, and it dials intercom *10 (example)

it will activate the speakerphone and you can talk.

Jul 09, 2009 | Avaya Corded Phone avaparp18d

1 Answer

I have a partner vs voicemail system release 5. When the auto att


You have a selector code that is disabling transfer operations. Login with administrative account find selector code assignment (under Auto Attendants (3)) find a selector code 1 or 2 and see what it does. Change it to direct extension transfer . In a partner selector code 1 and 2 shouldnot be used.
Cheers

Apr 06, 2009 | Comdial Avaya Partner ACS Phone

1 Answer

Automated Attendant not on everyone line


The below texts should help you.

**Found on page 9-8 of "Partner R6 Install and Upgrade Manual" so your system may vary slightly:

Use Line Assignment (#301) to assign all the lines that you want the auto attendant to cover
to extension X.

**Found on page 4-47 of "Partner R6 Install and Upgrade Manual" so your system may vary slightly:

To assign lines to a specific extension:
1. Press [Feature] [0] [0] [System Program] [System Program] [#] [3] [0] [1] at extension 10 or 11.
2. Enter the extension number to be programmed. For example, to program extension 15, press [1] [5]. The red light next to each button that has a line assigned is on steady; the red light next
to each button that has a pool assigned flashes.
3. To remove all existing line assignments, press [Remove] before selecting a line.
4. Enter the line number to be assigned. For example, to select line 1, press [0] [1].
5. Do one of the following:
■ If you want to assign the line to the first available button with lights, press [Next Data] until the
display reads:
Line Assignment 15 L01
1 Assigned
1 Assigned is the factory setting.
■ If you want to remove a line assignment, press [Next Data] until a display like the following
appears:
Line Assignment 15 L01
2 Not Assigned
■ If you want to assign the line to a specific button, press 3. A display like the following
appears:
Line Assignment 15 L01
3 Select a Button
Then press a button with lights to assign the line to that button. If you use option 3 after a
line already has been assigned, the line moves from the old button to the new button you
select.
6. Do one of the following:
■ To program another line for this extension, press [Next Item] or [Prev Item] until the line number
appears on the display. Then repeat Step 5.
■ To program another extension, press N P and begin at Step 2.
7. Select another procedure, or exit programming mode.

Feb 05, 2009 | Avaya Corded Phone avaparp18d

2 Answers

Change the time on my Avaya Partner Phone


You can not do phone system programming from anything EXCEPT Extensions 10 or 11.

http://www.telemanuals.com/forum/index.php?topic=2.0

Nov 17, 2008 | Avaya 700340193 Corded Phone

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