Question about HP PSC 1315 All-In-One InkJet Printer

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Not responding to PC instructions to print data

Paper checked, OK. New ink cartridges installed.
Display keeps showing "E' with flashing "check paper/check cartridges".
Prints alignment sheet but keeps telling me to align even after I've printed test page and pressed scan button.Scan button doesn't respond.

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  • 106 Answers

Hi,

You need to load the PRINTED ALIGNMENT PAGE on the scanner glass, then press on "OK" button. It should start scanning the alignment page. That way, you are completing the PROCESS of ALIGNMENT.

Thank you so much.

adonscott

Posted on Jul 05, 2008

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Epson Stylus PHOTO R220 red lights keep flashing


I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
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* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
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My dell 924 printer shows right cartridge incorrect and I just had both cartridges refilled what is wrong?


I purchased remanufactured ink cartridges through amazon.com. I got 4 for the price of 1 through Dell. After installing the first cartridge, it printed for a few days and then I got the same message "left cartridge incorrect". Unfortunately, I did not read the piece of paper that came with my cartridge that says "STOP" read this before you install the cartridge.
I had to throw out the cartridge that I had just installed and put in a new one and follow these steps:
1. If you recieve a pop-up message indicating that the cartridge has been depleted or a low ink level warning, please disregard.
2. Check "Don't display this dialog again" and click "ok" or "continue printing" if necessary.
3. In the printer status window, since you have already ordered ink, do not click the "order ink online" button. If you have the option, check "I have ordered my ink, please don't remind me again." If not, close the window and continue printing.

I'm not sure why, but these instructions were vital to getting my remanufactured cartridges to work.

I am posting this reply to hopefully help out the next person that has this problem. Unfortunately, I lost a perfectly good ink cartridge because I failed to read the instructions the first time. But the next one worked just fine when I followed the instructions. Good luck!

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Printer won't print. Flashing red light. No paper jam and ink cartridges are ok. Please help!!


Per the manual, it's 99.9 % one of these causing the issue. The other .1 % should take it back or get a new one.

The printer requires attention. Try the following:
● If the printer is connected to a computer, check the computer screen for
instructions. If the printer is not connected to a computer, check for the following
problems:
– Top cover open
– Out of paper
– Paper jam
– Print carriage jammed or stuck
– Print cartridge inserted incorrectly
– Incorrect print cartridge installed
● If you are unable to solve the problem by using the instructions above, turn off the
printer and unplug the printer's power cord. Wait one minute, then plug it in again.
Turn on the printer.

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Printer displays "align cartridges" but every time I try to align the cartridges, it starts printing and then says printing cancelled and it stops aligning/printing. how do I fix this?


There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
One of the ink cartridges is low or out of ink. Black and all three colors must be available.
The paper has already been printed on or is colored paper.
Protective tape on a new ink cartridge has not been removed.
Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
The ink cartridge is defective.
Follow the steps below to resolve the problem:
Step one: Examine the paper the alignment page was printed on
The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail.
Step two: Does the alignment page print correctly
On the HP PSC 900 series, if the page ejects immediately or a "Paper mismatch" or "Paper too narrow" message appears, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way back toward the front on the HP All-in-One.
Look at the alignment pages that have printed. Compare the alignment page to those included in the " images of alignment pages " section at the bottom of this document.
If any of the colors or the black is missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Click here (buu02176) (in English) to learn how to correct ink cartridge related problems.
Step three: Perform a ink cartridge cleaning procedure
The ink cartridge cleaning process can be performed even with the alignment message showing in the display. Follow the steps below to perform an ink cartridge cleaning process from the front panel:
On the front panel, press Menu or Setup (depending on the model).
Press the Right Arrow (>) until Maintenance or Tools appears, and then press the Enter or OK .
Clean ink Cartridges should appear in the display. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors or the black are missing, faded, or streaked on the alignment page, there is a ink cartridge problem.
Step four: Try to align the page again
HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses.
Automatic - these products use a sensor to check the alignment page as it is printed. You are not required to take any action to complete the alignment process. Click here if your model does not print an instruction page.
Semi-automatic - these products print the alignment page and instructions for scanning the alignment page using the scanner assembly. Click here if your model prints an instruction page .
Automatic cartridge alignment
Perform the following steps to align the ink cartridges:
Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
Press Setup or Menu on the front panel (depending on the model).
Press the Right Arrow (>) until Maintenance or Tools appears in the display, and then press Enter or OK (depending on the model).
Press the Right Arrow (>) until Align ink Cartridges appears in the display, and then press Enter or OK (depending on the model).
To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not present, the unit will not be able to align the cartridges and will require service.
If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.
If there are no other printing problems and you wish to continue, use the information in the " Bypassing the ink cartridge alignment " section below to bypass the alignment. The information from last successful alignment will be used.
If the message keeps reappearing or other print quality problems occur, service the product.
Models with a semi-automatic ink cartridge alignment
Some HP products have a semi-automatic alignment process. These models do not have an additional sensor and will print two pages for the alignment process instead of one. The alignment page must be placed on the scanner glass or into the automatic document feeder (HP Officejet V series) and scanned.
Disconnect the power cord, wait five seconds, and then plug it back in. This will reinitialize the unit and force the scanner to calibrate again.

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Something is wrong with your Blach carrier or connections. Use a bit of alcohol and clean the array of gold contacts where the Ink cartridge plugs in. Most of the pins are shutter and piezo control (get the ink on paper) but a few do other stuff like check ink level, # of hours runtime, etc. This is very common problem with inkjet printers. Hope this helps.
Also... rub the contacts on the printhead with a pencil eraser to make them shiny and bright.

Cheers!

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Hi bogtank, here are the instruction on how to install the ink cartridges.
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  2. Remove the tape from both cartridges, making sure you don't touch the copper coloured contacts.
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Step1
If you're setting up the printer or changing the toner or ink cartridge for the first time, double-check the instructions to make sure that you installed the cartridge correctly and, for new printers, that you have removed all the pieces of cardboard or plastic packing material. 
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Check to see whether paper is feeding from the paper tray. If it's not leaving the tray at all, try feeding a page manually (if that's an option) or using a different paper tray. Sometimes a problem with the tray can be traced to a broken spring or a piece of plastic. 
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If paper is feeding from the tray but jamming in the printer, examine where the jam is occurring and then inspect the printer carefully to see if you can find what is causing the problem. A piece of paper, for instance, might be blocking the paper path. 
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