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Posted on Jul 01, 2008

We have BT Studio 1100 with three handsets. From working well, they all became dead. We have changed the batteries. The phone line is working, and there is electricity reaching all the cradles which light up when a handset is placed on them.

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Anonymous

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  • Posted on Jul 05, 2008
Anonymous
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I have the same phone but with two handsets. Incoming calls only ring on the base and I cannot answer or make calls as the handset is permanently flassing "base 1". I have tried disconnecting and reconnecting. Also tried to restart setup but this is showing unavailable although I can still access the phone menus.

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No Dial Tone

I have found this free link on BT site for you
http://www.shop.bt.com/content/uni2/documentation/498n/025455.pdf

If the second handset works ok on the base and the first handset doesn't, then you are right...the fault lies with the first handset. There are batteries ( special type ) in the handset, it sound as if either the batteries are dead, or not charged ( try charging them for 12 hours on the good base station ) or the connection is bad.
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