Question about Dell Inspiron 1501 Notebook

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Hard drive error #0041

Almost everytime I close the lid on my lap top or power it on it gives me an error stating that there is no hard drive available to boot. The only way I can use the computer in between the error message is when I hold the power button and remove the battery before turning the lap top back on! PLEASE HELP, COMPUTER IS ONLY 20 DAYS OLD!

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This sounds to be a hard drive issue. Run a DST or short test diagnostic, this will give you a pass or fail on the hard drive. The other thing that is concerning is having to take out the battery in order to start. This generally occurs when a battery develops a dead short, but usually it's a well used battery. This is a hardware issue and it will not get any better. If you can, take it back and exchange it, RUN don't WALK because most retailers do not like to exchange electronics and the return period is generally short. I am a firm believer in Dell, they make good machines, and you should not have these issues with this machine, even at 2 years old much less 20 days. Be firm with them and demand an exchange, even if you have to take it to management. Also tell them you spoke with a tech (they don't have to know that it was over the internet) and his advice was exchange because the machine shouldn't have these problem at this point. It's still a baby!!!

Posted on Jul 01, 2008

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