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Kenmore HE2plus wont spin...F-21 error

I have a Kenmore HE2plus washing machine that will not spin...all other parts of the cylcle seem fine, I am getting an error code F-21. What do I do?

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  • Anonymous Mar 28, 2014

    Kenmore error code 21 on washing machine

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Apparantly the F21 error means there is a drain problem...I removed the drain hose from the output in the wall and held it down at ground level and let it drain into a pot...I ran the rinse, drain and spin cycle while I did this but before I hit the start button I hit the 2nd rinse button to turn off the rinse portion of the cycle. It seems to be draining fine now.

Posted on Jul 02, 2008

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Posted on Jan 02, 2017

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Here's a video prem mathew suggested as a solution to your problem from YouTube:


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F21 on the tech sheet says Long Drain If the drain time exceeds 8 minutes the water valve turns off.
NOTE: After 4 mins the "Sd" error will be displayed then 4 mins later the f/21 error code will be displayed.
Press Stop two times to clear the display.

(Solutions:) Check drain hose
unplug washer and check electrical connections at pump
Check filter for foreign objects
If these fail it says to replace pump.
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Hello & Welcome to FixYa

F21 error code is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

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Hello,

Welcome to FixYa.


Try this link of my solution for this issue...it is very common.

http://www.fixya.com/support/t7367730-f_21_error_displayed

Let me know how it goes and if you require further assistance.

Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today.

Good luck.


Regards,

Macmarkus :)

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F-21 error code, washer stops


Hi,

Check for the drain hoses(both sides of the pump) and check for a blockage,then check the pump for blockage,there should be 4 impellers on this pump and they can get broken off by coins and debris.
Thank you !!

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F21 error on kenmore he2plus washmachine. Door locks. Due to no spinning and water remaining in the machine? I run the rinse/drain&spin program (15 minutes) several times. it stays at 15min remaining...


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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How do I fix my Kenmore washer spin cylcle? It


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code F24
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next information is only for the TECHNICION

If the water temperature sensor NTC value is out of range (23 F to 217 F to 103F C) during the water-heating step of the WASHcycle.
NOTE:To find corrrect Ohm reading refer to the water temperature sensor in TECHNICION ONLY section.
Possible couse/Procedure
1.- Unplug washer or disconect power.
2.*check the water senser and conection to it.
3.-check resistence of heating element, if present on this model(abnormal=indifinity)
4.-refer to the water Temperature Sensor section

Am sorry but F7 error code is not in the information system.


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