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Sim card not recognised - Ericsson Cell Phones

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  • talisman3179 Jul 03, 2008

    Handset is Ericsson S868, which was working fine - then, for no apparent reason, when turning phone on it gave "Insert SIM card" error message. Put same SIM card into A1018s and it's working fine. Would prefer to get 868 back up & runninf because it has features I use on a daily basis.



  • Steve Mason May 11, 2010

    can you give more details. is it a new sim, a new phone, has it been ok in the past



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Hi Bruce, dont know if i can be much help but will offer the following advice. although it sounds like that the phone has been locked to an alternative network to your sim card, if this is the case then you will have to buy a sim card for the same network as the phone, but i assume you have thought of that, you could try cleaning the sim and contacts in the phone with soft cloth, alternatively, put sim back in the old phone and call your service provider and explain the problem, they should have you up and running in no time. hope this helps, i cant think of anything else, if i do i'll be in touch.

Posted on Jul 03, 2008


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"Insert SIM" is shown when SIM card already present. How do I get SIM card to work or be recognised by the phone, OR how do I get the info off it if it's damaged?

First All Check:
1.Confirm whether same sim card is working in other h.s or not.
2.Make sure the sim slot is o.k. only try these two.
3.If all the above steps fails, check the SIM card connector pins for damage.
if so try to get serviced.
4.if ur sim card is good then it is problum form sim card ic u have u raplace it with SMD.
u can make it jumper mean u can fix this prob with out sim card is for this contact.
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Hope you're having a good day
It is highly unlikely that a phone would not recognise a SIM card. It doesn't really matter how old. Please could you let me know your phone model so I could help you further?
Regards, Pooja (Lebara Customer Service)

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