Question about Card Scanning Solutions ScanShell 800N Pass-Through Scanner

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Scanshell 2000nr Until this morning all was OK. Now when I scan it gets through half a sheet then says the scanner is jammed. I an easily pull the paper through but still the problem persists. There is no way I can see to open the scanner - not by a layman anyway.

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I bought another scanner - too much trouble trying to sort this one.

Posted on Jul 02, 2008

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Epson gts50 wont stop scanning until paper jam occurs


I just started having the same issue. However, I don't think the problems was understood. You can one sheet of paper; that's all you need to scan. The scanner will not stop until it has cycled through 8 scans and which point it will then prompt that a e1: Paper Jam has occured. You can hit ok and still safe the document, but it is annoying have to go through the cycles or hit cancel to stop the cycling (at which point you can then still save the scan). I believe Alan and I are both looking for a solution to resolve the issue.

Mine started after a serious paper jam. I am in a rather unique situation as I have to requested elevated priveledges to down load/update any drivers. So personnally I am trying to find a way to work around the issue.

Thoughts would be greatly appreciated.

Jan 13, 2014 | Epson Scanners

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My scanshell 800 DXN has started scanning lines over the card image almost like there's something on the scanner eye. Is there a way to clean it?


I am very familar with the scanshell scanner you have I have repaired several of them in the past.

There really isnt anything that wrong with your scanner it just needs to be calibrated. When you purchased it there was a calibration sheet included in the box that you need to use I hope you still have it. If not go here to purchase some new sheets http://www.scanshell-store.com/accessories.htm They used to be free but when I looked at there web page they are not listed any longer. Also here is a link to a 800 manual which describes how to run the calibration process http://www.id-reader.com/ftp/applications/manual/scanshell_manual.pdf This will correct your problem and your scanner will be as good as new again.

I hope this helps you out and if it does please leave me some feedback.

Mar 29, 2011 | Card Scanning Solutions ScanShell 800DXN

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ScanShell 800DXN is no longer pulling cards through the reader. How do I fix this?


I have repaired several of these scanners in the past so I may be of some help to you.

First disconnect the scanner from your computer it should not have any power to it when your doing this. You need a very small phillips screw driver and a can of air. Flip the scanner upside down. There are 4 small openings on the bottom one will be covered by a white or silver piece of tape you will need to remove the tape on that opening. Remove the 4 screws and gently lift off the cover. You will see a long black roller and on one side of it a white gear. Pay close attention to that white gear, no try an move the roller back and forth in a rolling motion as it it was turning but don't force it. If it moves even a little bit start blowing a good blast of air on that gear and try to roll it again to see if it moves some more then another good blast of air. Look closely because you will see some black flecks or flakes of dirt or dust. Keep trying to move it and keep blowing blasts of air until it can roll free. Once you get it to roll free and turn freely put the back cover on and reinstall your screws and hook it back up to your computer and test it. It should be able to scan now. The dust or dirt you removed caused your scanner to jam and now it should pull in a piece of paper and do the scanning process. If it will not scan at this point the motor has failed from the gears being bound up. You can contact Scanshell here to see if they will repair it for you or if its still under warranty they may pro rate it and send you another one here is their link http://www.card-scanner.com/index.html
Try my fix first it will confirm if it is bad or not but when you take of the one taped piece of paper covering the hole be careful not to tear it in case you need to return it to them.

I hope this helps you out and if so please leave me some feedback.

Dec 09, 2010 | Card Scanning Solutions ScanShell 800DXN

1 Answer

Redish tint on ID cards


I am very familar with the scanshell scanner you have I have repaired several of them in the past.

There really isnt anything that wrong with your scanner it just needs to be calibrated. When you purchased it there was a calibration sheet included in the box that you need to use I hope you still have it. If not go here to purchase some new sheets http://www.scanshell-store.com/accessories.htm Also here is a link to a 800 manual which describes how to run the calibration process http://www.id-reader.com/ftp/applications/manual/scanshell_manual.pdf This will correct your problem and your scanner will be as good as new again.

I hope this helps you out and if it does please leave me some feedback.

Nov 30, 2010 | Card Scanning Solutions ScanShell 800N...

1 Answer

Which scanner works best with windows 7


I have repaired many scanshell scanners in the past so maybe I can help you.

I believe all of their current products today work under Windows 7. You will have to decide what product you need and how you will be using it. On this link I am sending you it does have a support page at the top to ask any questions you like and for some advice directly from them. Its a good product and you wont go wrong with them. Here is there link http://www.scanshell-store.com

I hope this helps you out and if it does please leave me some feedback

Sep 14, 2010 | Card Scanning Solutions ScanShell 800N...

2 Answers

Purchased scanshell 4 years ago, have it installed but recently upgraded our server and had to re-install but dont have the original product key. please help


I have repaired scanshells in the past so I am very familiar with them.

I believe you only need the product key to use the software that was provided with the scanshell. You can scan with that scanner through MS Paint or Adobe Photoshop or Paintshop Pro it will accept any of those programs. If you really need to scan through the software that came with your unit you can contact scanshell here and ask them for a new product key. They are nice people to work with and Im sure they will help you out here is there link http://www.card-scanner.com/index.html Go to support at the top of the page and tell them what you need.

I hope this helps you out and if it did please leave me some feedback.

Aug 27, 2010 | Card Scanning Solutions ScanShell 800N...

1 Answer

Fujitsu FI-4220C only scans one page at a time.


The problem is not just to roll over, be changed and separation pad. These two components change very easily and boxes that are delivered and indications for replacement.
These are the codes for parts:
Pad Assembly - Part Number: PA03289-0111
Pick Roller - Part Number: PA03289-0001
After replacement counters to be reset for each Pieces. Open the scanner properties.

Usually have to display a maintenance message on the computer display, such as: separation pad should be replaced.

If there is to scan any messages like that, you have to clean the sensors around the separation pad. They are round and are getting a little inside. Click on the blue button at the top of the ADF and open the lid.

I hope you was helpful.

Aug 10, 2009 | Fujitsu fi-4220C Flatbed Scanner

1 Answer

Do you carry motor for scanshell 800 dxn scanner and if so what is the cost?


I have scan shell 800. From last few days it's scanning nothing but black dots and line. Did recalibrate couple of times, unplugged and plugged back in to reset it without success. Any suggestions ????

Jul 23, 2009 | Card Scanning Solutions ScanShell 800DXN

1 Answer

Need help starting up a ScanShell!


Hi,

You need to be running a particular program for the unit to be activated. There are several and so we wouldn't know which one is installed. You can try looking at Start/All Programs/anything that says "***Scan***" such as ScanShell 800N, Scan2Contacts, Scan2Web for Business cards, IdScan for Business Cards, Scanshell.net for Business Cards and a lot more.

Additionally, instructions for use depends on what the scanning is intended to be used for: email, web, database, ACT, CRM or plain card. Perhaps this site can help you by clicking on the particular operation you are interested in.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Apr 04, 2008 | Scanners

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