I am very happy with my juicer, about 2 weeks ago, while making carrots juice the cover lid broke: The lid has rectangule 1.5 inches by 1 inche where we introduce the product -carrots, beets, celery, etc. The lower part broke. Exactly where the rotating disc make force against the lid to retain it. Is there any possibility taht I can get it?
the juicer specifications: 5W-16811.
Honestly speaking I do not know if is 5001 or other. I cannot remember the number on the box at the time of buyin it.
I appreciate your help in the matter.
Sincerelly, Sergio Rodriguez
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I am having a similar problem, turned it on to juice carrots, it sounded like it was rotating very slowly then the motor just stopped. Would love a fix, i am addicted to my juicer and would be very sad if it was not good. It is only about 2 months old.
FIRST DUMP THE FILTERS, THEY DECREASE YIELD AND MAY CAUSE MORE VIBRATION. IF JUICER SHUTS DOWN PUSH RESET BUTTON ON BOTTOM. THIS TYPE OF JUICER DOES NOT EJECT PULP AND REQUIRES SOME TIME TO MASTER. FEED THE STUFF SLOW AND STEADY. WANT A GOOD JUICE? TRY 1 APPLE, 2 CARROTS, 2 CELERY AND A HALF LEMON. IF YOU ARE REALLY BRAVE YOU CAN FINISH OFF BY SLOWLY POURING 6 OR 8 OUNCERS OF WATER RIGHT DOWN THE CHUTE. THIS NOT ONLY DILUTES BUT LEECHES MORE JUICE OUT OF THE PULP. JUICE SHOULD BE DILUTED AND DRANK SLOWLY.
are you exceeding the capacity of the juicer? you will get about 2 and 1/2 large glasses of juice before the pulp fills the spinning basket. Apple peels are very tough, apples and tomatoes need to be peeled before juicing. Use the filters, the juice comes out much clearer and the juicer is easier to clean up. I so a lot of carrots, carrots are super food.