Question about Lexmark X1270 All-In-One InkJet Printer

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X1270 scanner problem

I bought an x1270 all in one printer and the printer is fine, but the scanner is not scanning. the scanner lights up but the cradle is not moving .it is producing a sound as if it is stuck near the motor. everything looks fine.
on the computer the progress bar is not even moving. can the problem be power or the motor? please help me

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  • Anonymous Aug 17, 2008

    I have the same problem, it is like the cradle is stuck!!

  • jlmduncan Aug 20, 2008

    The printer prints just fine but when i press the scan button nothing happens. I tried turning it off and then on again. What do I do?

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  • 31 Answers

Its the motor. If its not yet a year old call lexmark to have it replaced under waranty

Posted on Jul 02, 2008

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