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My computer has serious infections, I have somehow purchased two virus packages that I am aware but only need one,in trying to fix the problem, I now have four packages. These are Error Digger(Paid Edition), Advanced Antivirus, Ultimate Antivirus and System Doctor. Which one would be the best package and could I please be refunded.

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Go for the Advanced Antivirus its the best for your pc.

feel free 4 further assistance n keep sending more question n comments or doubts that arise in ur mind regarding this to me.rate the solution as fixya if it helps u understand n solve ur problem

Posted on Jul 01, 2008

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1. You need to get rid of all of those. None of them are worth anything and may actually make your computer worse.
2. Uninstall all of the above from your computer.
3. Download and install AVG free antiviruse from http://free.grisoft.com.
4. Run a full system scan and remove anything it finds.
5. Download adaware from www.lavasoft.com. Update it and run a full scan, removing everything it finds.

That should help you with your problem.

Posted on Jul 01, 2008

  • Kevin Shafer
    Kevin Shafer Jul 04, 2008

    If one of these solutions has solved your problem, please don't forget to rate as fixya. If not, tell us what you've done so we can further assist you. Thanks.

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Do not use many antivirus applications at a same time ...your system will be running slow..

use any one of the AV program and try to update it to the latest definitions of the virus

Posted on Jul 01, 2008

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2 Answers

Starts. & shut down immediatly


Rootkit and boot viruses do this.best solution is to try safe mode...if it still restarts then you need to either piggyback the drive onto another machine and run several antivirus boot kit virus checks.....tdskiller...malwarebytes....kapersky rescue disk....to name a few....if yiu can't remove hdd and you are able to download hirens boot disk 15.2 and put it on a usb stick you can setup the boot sequence in the bios to run the usb first...thus will install a temporary copy of windows Xp onto the computers ram.this bypasses the boot sequence of an infected computer.then run combifix.
you can also download combo fix from bleepingcomputer.com
This is a complete package that runs rootkit checks and cleans out most of the things that cause boot loops.good luck.

Mar 18, 2015 | Computers & Internet

1 Answer

My system is hp compaq dc 7100 ultra slim its any usb ports r not wrking but working as a power supply not detect any hardwer from any usb ports plz tel me wht cn i do now? thanks


You have virus infections in your PC. Please install a Licensed Antivirus Software to clean the System.

Even if you running anti-virus software, it may be beneficial to scan your PC with another scanner to check for viruses. No anti-virus software is 100% perfect at catching everything. Here are a few good free online virus scanners that you can run to check your PC:

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid= 23&pkj=RRJEDTKJBTVISBYWWYP

http://onecare.live.com/site/en-us/default.htm

http://www.eset.com/us/online-scanner

http://www.pandasecurity.com/homeusers/solutions/activescan/

An excellent free utility for overall system maintenance is Advanced System Care Free ( http://download.cnet.com/advanced-systemcare-free/3000-2086_4-10407614 .html ). I use this utility on a regular basis.

You should always run anti-virus software. There are several very good, free, anti-virus products available. One good source to read editor and user reviews, and safely download anti-virus software, is http://download.cnet.com -- search for free antivirus software. In addition to the reviews, you can see how many people are downloading the software, which is another good indicator of how popular it is.

I have used AVG Free ( http://download.cnet.com/avg-anti-virus-free/3000-2239_4-10320142.html ) , and Avast Free ( http://download.cnet.com/avast-free-antivirus/3000-2239_4-10019223.htm l ). Both are very good, and completely free. At present I am using Avast on all of my home computers.

I have heard good things about Avira AntiVir Free ( http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-22 39_4-10322935.html ), and it has good ratings, but I have not personally tried it.

In addition to Avast or one of the other free anti-virus software packages, I also run Ad-Aware ( http://download.cnet.com/ad-aware-free-internet/3000-8022_4-10045910.h tml ). Ad-Aware is a free anti-malware, anti-spyware package.

Good luck!

Sep 20, 2011 | HP Compaq dc7100 PC Desktop

1 Answer

I have a virus which is face book related this virus will not let me manually put in a restore date even in safe mode it blocks everything with very authentic looking microsoft warnings which when clicked...


Does this virus take out the option of system restore in system tools? you say you can't use safe mode to restore so I expect it does. This one effects the system information, I didn't get it off Face book but it's on various sites. The only way I got around this one was to re install the operating system, you could try to clean it out with AVG free or something, which worked for me for a short while but it came back.

Looks like a re install is your only answer.

If you have material on the drive you don't want to lose you could remove the drive and slave it off another computer and extract it, but be aware you might infect the second computer.

Sorry Looks like you are stuffed I tried everything I know to clean it out with no joy.

I didn't try to purchase their anti virus software as I should think it's a scam, but if your desperate you could try, but remember they put the virus on to get people to part with money.

Feb 19, 2011 | Acer Aspire™ T180 PC Desktop

2 Answers

My computer keeps freezing up... Error message


Sounds like you have been infected with malware.
make sure your anti-virus software is working and up to date.
You may need to purchase and run software to remove the infection
Ad-Aware is a good product for that
SpyBot Search and Destroy is another

Jan 23, 2011 | E-Machines eMachines Desktop PC

1 Answer

I have an older Dell 8100 that is infected, I cannot use it.


It might be really what it says, but chances are you have accidentally started a "fake virus scam" malware, that acts a bit like a virus, but with an added function of luring you into paying for some miraculous anti-virus, that will cure your computer of the multiple "infections" it has allegedly "discovered".
If you can open Internet Explorer, you may try one of the online virus scanners available. If not, the only thing left is to prepare on a clean computer a startup antivirus CD, from which you could boot your computer and run an antivirus program.

Free Online scanners:
http://www.f-secure.com/en_EMEA/security/tools/online-scanner/
http://www.bitdefender.com/scanner/online/free.html

Free boot antivirus products (CD image to burn):
http://devbuilds.kaspersky-labs.com/devbuilds/RescueDisk/
http://dlpro.antivir.com/package/rescue_system/common/en/rescue_system-common-en.iso

Please come back with a testimonial if helped :)


Jul 17, 2010 | Dell Dimension 8100 PC Desktop

1 Answer

My friends computer has a virus. She uses Avast Antivirus which I've always had good luck with. Her computer is an Emachine with windows XP operating system. Avast found a virus after running a thorough...


It may not be a virus. It sounds more like a bad case of spyware. You may want to download, install, update, and run something like Malwarebytes AntiMalware. It sounds pretty serious, so it may need the attention of a PC technician to fully remove the infection.

Hope this helps!

Matt B.

Feb 02, 2010 | E-Machines eMachines Desktop PC

1 Answer

It runs multiple screens with the message internet script error


Hi hbatessr. You have a virus/spyware problem. Whatever has infected your system is trying to access different websites. You need to install and run a spy-ware and anti-virus program to resolve this. If you want some free programs, go to www.download.com and search for and download AVG anti-virus free version and Ad-Aware free version. Once you update and run both of these products, you will find lots of stuff that has infected your computer and needs to be deleted.
Hopes this helps!

Aug 27, 2009 | E-Machines eMachines Desktop PC

1 Answer

I had avg on my computer. but somehow its not there no more. i have tryed to download another free edition and it gets to 99% and says download failed and i have tryed a few times and now my computer says...


You didn't say what virus the computer is infected with so it is kind of hard to name a specific solution to the problem. However here is something generic that might help out.

It sounds as if you may have picked up a virus which has disabled your anti-virus program. There are quite a few out there that will do this. Try going to Malwarebytes.com and down loading Malwarebytes Anti-virus. If you can't do it from the infected computer, find another computer and download it to a flash drive then install it. The definition files may be a little out of date and, depending on how bad your computer is infected, you may not be able to update them immediately. Don't be concerned about that - just run the program and see what develops.

Avast is another free anti-malware program that is worth downloading. I have the Technician's version which runs from a bootable CD, but the free version works pretty well also.

Good luck - some of these things can be quite nasty to deal with.

Oct 19, 2008 | Computers & Internet

1 Answer

My computer keeps shutting down. When i'm able to finally get my computer to load up again, it tells me that windows has recovered from a serious error. I have done system restores and that only helps...


Based on your comments, it sounds like spyware or possibly virus infection. Try AVG free for viruses [ http://free.grisoft.com ] and Spybot for anti-spyware [ http://www.spybot.com ]

Be aware that if you do have spyware and/or viruses, removing the bugs doesn't remove the damage. You may need to reinstall Windows at some point if the problem persists.

Hope this helps :)

Sep 28, 2008 | Computers & Internet

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