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Brother mfc 9420 cn keep jamming and also keeps giving a stacker full message, paper keeps jamming over and over again in the back of the printer. we also want to buy into a maintence contract where we pay £x every month to be able to call on a technition/engineer when needed and all repairs covered but dont know who to contact or if this service even exists thanks

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You need to go to brotherusa.com to find your local service provider. They can help you with the jamming problem(which is probably something wrong with the transfer/registration rollers that are on the back door.)

The service company can sell you a contract independently.

Posted on Jul 01, 2008

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