Hi there i have a lexmark x2470, and every time i go to print the paper gets stuck. The paper will go down, but it doesn't go through it gets stuck on the right hand side. I dont know if it is because of the roller being dirty or not . I have tried seeing what is causeing it, but it has got me stumped. Any help would be appreciated, as the lexmark is only 1 year old.
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Re: lexmark paper stuck
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
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Please note that the #2 cartridge is the starter cartridge and the after market cartridge is the #1 cartridge.
The Lexmark X2470 printer uses the #1 cartridge which prints both color and black accordingly. While printing black it uses processed black. Hence, to print color images in "Black Only," please follow the steps given below:
1. Click on "Start," "All Programs," "Lexmark X2470 printer" group and then "Lexmark Photo Editor." 2. Click on "File" and then "Open" to select the color image file. 3. Click on "Image," "Mode" and then select "Grayscale." 4. Click on "Print."
This will print the image in gray.
Hello. The ink cartridge may not be seated properly in the carrier. Remove the cartridges from the printer. Close the cover. Clean the nozzles using a damp paper towel. Unplug the printer from the power source. Plug it back in after 10-15 seconds. When the printer asks for the cartridges, reinsert the cartridges. Also, make sure you're using the compatible ink cartridges for the printer. Let it print the alignment page all the way without cancelling it to align the cartridges properly. Hope this helps.
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
How to Install or Replace the Ink Cartridges in the Lexmark i3
This document does not apply directly to your Lexmark X2470
Make sure that plain paper is loaded in the paper tray.
Ensure that the power light is on.
Open the cartridge door.
The cartridge carrier may move slightly, and then return to the loading position.
Push up on the cartridge lever.The cartridge holder springs open.
Remove the old print cartridge and dispose of it.
Remove the sticker and transparent tape from the new print cartridge.
Warning! Do not touch the gold contact area on the print cartridge.
Install the new print cartridge as illustrated below. Insert
the cartridge into the carrier slot. Push the cartridge lever back to
secure it under the cartridge hook. Press the cartridge lever down
until it snaps into place.
Insert the color cartridge in the front carrier slot. Insert the black cartridge in the back carrier slot.
Close the cartridge door.
On the PC, open the Lexmark i3 Solution Center and click Print Cartridges.
Then click Print Cartridge Installation and follow the on-screen instructions to install the cartridges.