I TRIED TO OPEN MY SANSA MEDIA CONVERTER AND IT TOLD ME THAT SOME INFORMATION WASNT THERE TO OPEN IT PROPERLY. AND IT TOLD ME TO REINSTALL THE DISK TO FIX THE PROBLEM, SO I TRIED LOOKING FOR THE DISK AND SOME HOW LOST IT. AND I DONT KNOW WHAT TO DO.
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I did all of that, in fact when I tried to re-update the converter, it told me that I had the latest version but the converter still will not recognize that my player is plugged in. Windows media 10 workds great for loading cd's but I cannot load pics or vidoes, I need the converter.......anyone know what to do next?