Question about Televison & Video
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 20, 2013 | Computers & Internet
Whether you use your DVD drive to install software, make backups of your personal files or watch movies, having that drive onboard makes your computer more useful and more versatile.
While DVD drives function normally most of the time, sometimes a DVD will become stuck in the drive, and the tray will refuse to open.
Knowing what steps to take to resolve the situation allows you to start enjoying the advantages of the DVD drive again.
Log on to your computer and click the "Start" button. Choose "Shut down" from the menu and then choose "Restart." Wait for the computer to restart, then press the eject button repeatedly.
Remove the DVD if the drive pops out.
Since there is no hole skip this and go to cleaning the lens.
Shine a flashlight on the DVD tray and locate the small hole near the eject button.
This is the bypass hole and it allows you to eject a DVD when it becomes stuck.
Insert an unbent paper clip into the hole and push it in until you hear the DVD begin to spin. Push the paper clip in until the drive pops out.
Remove the DVD and insert another one.
Use the bypass hole again if the new DVD becomes stuck.
If the new DVD sticks as well, you need to clean the laser lens on the DVD drive.
Insert a laser lens cleaning DVD and close the tray.
Run the laser lens cleaning program at least three or four times to make sure the lens receives a thorough cleaning.
Restart your computer and insert a DVD to test the unit.
Oct 19, 2012 | Lifetime Acer Aspire 4810TZ-4011...
Apr 03, 2010 | Acer (91.49C37.001) CD-ROM Drive
Jan 23, 2010 | Sony (DRU720A) DVD±RW Dual Layer...
Dec 04, 2009 | Samsung (SH-M522C/BEBN) CD-RW/DVD-ROM...
Aug 17, 2009 | Memorex (32023244) CD-RW/DVD-ROM Combo...
Jul 21, 2009 | HP Pavilion DV5234US Notebook Laptop
280 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: