Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Computer not showing external hard drive

Accidently unplugged my external drivein the middle of a picture transfer..now computer will not recognize drive

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Try the following : -

(1) Connect to any other Computer and Run Disk Clean-Up Wizard under Tools from Windows Maintenance.

(2) Now, connect your Hard Drive to your Computer and will be detected.






Posted on Jul 01, 2008

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Does not allow transfer of files or pictures


Plug the external hard drive into your laptop or desktop computer.

Most external hard drives do this through a cable connecting the hard drive to the USB outlet on a computer.


Plug your external hard drive into a wall outlet if it receives power from an AC adapter rather than your computer.


Click on the "My Computer" icon on your desktop, and open the external hard drive.

It will be located under the USB connecting drive, which is labeled with a letter ranging from "E:" to "K:".


Open the folder on your external hard drive where you would like to save the photographs.

usually in my documents my pictures or if you want to save them to a specific spot so as not get them mixed up.


Create a folder if one is not present right click in my documents select new folder and name it lets say my pics 1


Move this window to the bottom right corner of your screen to be used in future steps.


Open the folder on your home computer where the files are being stored that you wish to transfer to the external hard drive.


These may be on the desktop, in "My Documents" or elsewhere in your computer.

If you are unsure where they are located, you can always search for them by file name by going to "Start" then "Search."


Right-click on the photo file, and select "Cut."


Click on the window showing your hard drive files to bring it into use on the screen.

Right-click on the white space in the window where you would like to transfer the files, and select "Paste."


Your files have now been deleted from their original location and transferred to your external hard drive in the folder you selected


hope this helps


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It sounds as your hard drive has a logical failure. To remedy this download the EASEUS Partition Manager Free, and run a partition recovery or partition repair. Hopefully, the unplug of the hard drive did not cause any mechanical defects and you will be able to fix the logical/software issue with Easeus.

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I accidently unplugged my external harddrive and now the computer does not recognize it. It does not even show up under disk management


Hi,

You may have damaged the controller board on either the external caddy or on the drive if the drive was under load when you unplugged it.

Try moving the drive into a new external caddy and testing it there. If that doesn't work the drive itself could be damaged.

f that doesn't work and you need to recover files from the HDD comment back here and I can point you in the right direction.

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Help!! Western digital 500gb external hard drive ticking noise


Yes. This is going to sound strange. Put the drive in a plastic bag and put it in the freezer. Next day, take it out, hook it up, and see if it is recognized.

If so, under My computer, right click on the drive - click Properties - then Tools, then Error Checking. Check box Automatically Fix File System Errors. Let it run. If everything shows up, be ready to transfer wnat you want off of it.

Freezing shrinks the metal parts . Microscopically, but often enough to get stuck parts free enough to get working.

I just went through this with a 750Gig Book. now i have reformatted the drive (after transferring all over to new drive) and the clicking is gone and all disk checks are fine and i wonder whether to trust this device ever again... Hate to just throw out a large drive.

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2 Answers

Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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Extract the drive from the case. The drive and/or enclosure has failed. place the drivein a known good working enclosure and keep moving. what computer is your main system?

Keep me posted.

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