Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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Computer not showing external hard drive

Accidently unplugged my external drivein the middle of a picture transfer..now computer will not recognize drive

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Try the following : -

(1) Connect to any other Computer and Run Disk Clean-Up Wizard under Tools from Windows Maintenance.

(2) Now, connect your Hard Drive to your Computer and will be detected.






Posted on Jul 01, 2008

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Does not allow transfer of files or pictures


Plug the external hard drive into your laptop or desktop computer.

Most external hard drives do this through a cable connecting the hard drive to the USB outlet on a computer.


Plug your external hard drive into a wall outlet if it receives power from an AC adapter rather than your computer.


Click on the "My Computer" icon on your desktop, and open the external hard drive.

It will be located under the USB connecting drive, which is labeled with a letter ranging from "E:" to "K:".


Open the folder on your external hard drive where you would like to save the photographs.

usually in my documents my pictures or if you want to save them to a specific spot so as not get them mixed up.


Create a folder if one is not present right click in my documents select new folder and name it lets say my pics 1


Move this window to the bottom right corner of your screen to be used in future steps.


Open the folder on your home computer where the files are being stored that you wish to transfer to the external hard drive.


These may be on the desktop, in "My Documents" or elsewhere in your computer.

If you are unsure where they are located, you can always search for them by file name by going to "Start" then "Search."


Right-click on the photo file, and select "Cut."


Click on the window showing your hard drive files to bring it into use on the screen.

Right-click on the white space in the window where you would like to transfer the files, and select "Paste."


Your files have now been deleted from their original location and transferred to your external hard drive in the folder you selected


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Try connecting the external hard drive to another computer to recover/backup your data.
When you have such a large capacity hard drive, it pays to have a second large capacity hard drive to backup your data in the event of the other hard drive dying.Hard drives do fail especially if you accidently drop it.

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The hitachi external hard drive was accidently unplugged when I was copying files on it. It now makes several beeping noises and clicking noises when plugged in and is not recognized by my computer.


It sounds as your hard drive has a logical failure. To remedy this download the EASEUS Partition Manager Free, and run a partition recovery or partition repair. Hopefully, the unplug of the hard drive did not cause any mechanical defects and you will be able to fix the logical/software issue with Easeus.

If this was helpful and informative please vote with a Thumb Up. Thank you.

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The My Book E will not back up my data. I was going to transfer data to a new computer - now the old computer won't even recognize my book


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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Yes. This is going to sound strange. Put the drive in a plastic bag and put it in the freezer. Next day, take it out, hook it up, and see if it is recognized.

If so, under My computer, right click on the drive - click Properties - then Tools, then Error Checking. Check box Automatically Fix File System Errors. Let it run. If everything shows up, be ready to transfer wnat you want off of it.

Freezing shrinks the metal parts . Microscopically, but often enough to get stuck parts free enough to get working.

I just went through this with a 750Gig Book. now i have reformatted the drive (after transferring all over to new drive) and the clicking is gone and all disk checks are fine and i wonder whether to trust this device ever again... Hate to just throw out a large drive.

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2 Answers

Transfering data


If you are having issues accessing the drive i've encountered that situation before

I tried a different cord and it started working again. Additionally i've had this work for me (see below)

Try This:


  1. Unplug all USB devices
  2. Turn off Ext Hard drive
  3. Shut down computer
  4. Power on ext hard drive (then wait like 1 min)
  5. Turn on computer
  6. Wait for windows to finish loading
  7. Plug in the USB cord from the ext hard drive to your computer (may take up to a minute for computer to recognize it)
  8. If it doesn't recognize it then keep trying it in different USB ports
If it still won't recognize get all the latest windows update and reboot. If that doesn't solve your issue try your external hard drive on some other computers, check to see if drive needs special drivers installed (which most don't).

From SimpleTech's website: "1) I have the drive plugged in but I cannot find the drive in "My Computer", why?
The most likely cause would be not enough power provided by a single USB port on your computer. Unplug the portable drive from the cable and unplug the cable from the computer. Now, plug the cable into 2 USB ports directly on your computer. (If you have a desktop, you should plug the USB cable directly into the USB ports on the back of the computer. If this is a laptop, you should plug directly into a USB ports on the computer. Do not plug into a USB hub or docking station). Then plug the drive into the cable. In a few seconds you should see the drive listed in the "My Computer" window as a SimpleDrivePS."

If all that fails you need to RMA (Return to Manufacturer) your external hard drive. Most hard drives have a pretty decent warranty on them. Your simpletech 250GB has a 3 year warranty on it. Info on the warranty can be found at http://www.simpletech.com/support/warranty/. If you want to RMA it, click the "Technical Support / RMA Request" on the left hand side of that page.

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Extract the drive from the case. The drive and/or enclosure has failed. place the drivein a known good working enclosure and keep moving. what computer is your main system?

Keep me posted.

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