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Washer bounces around room and pulls drain hole out of wall

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  • Toby Norton
    Toby Norton May 11, 2010

    Do you have a brand name, model or serial number? With out knowing what types of machine it is, you can only give the vague response of make sure the shipping materials are removed, the unit is level and that it has been installed properly.



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As I have not received a response, I'm assuming these hints have taken care of your problem. If you have any more troubles, feel free to drop me a note back.

Posted on Jul 09, 2008


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I have a Kenmore Elite Oasis Washer that gives the OL error code, even when there are no clothes in the washer. It will run a load for three minutes then switch to drain and spin.

Hello. I sincerely hope you have an extended warranty because from what you're describing, the main bearings have failed. This is an involved, MAJOR repair. It's the largest repair short of replacing the entire tub assembly that can be done on that washer. Classic symptoms are the "jet aircraft taking off" or the "locomotive in the laundry room" sound when spinning. Also, you need to check the suspension rods to verify their integrity. You also need to look underneath the washer to see if the stator has cracks in it(if your machine is equipped with a direct-drive motor).
  1. Check the suspension rods(see picture 4)--this is accomplished by opening the lid first. Place your hands on each side of the tub ring(the round plastic cover over the spin basket where the clothes are placed). Smartly push down on the ring and let it come back up. There should be NO "hobby horse bouncy" free movement. The suspension rods are very similar to the shock absorbers on a car. They should grip going down and pull coming up--one bounce and immediately settle--always keeping the tub under firm control. The part number you might need is W10189077.
  2. Check to see if the stator(see picture 3) has cracks in it--this is more complicated. You will have to pull the washer out from the wall about 2-3 feet. Lean it back against the wall--use a fluffy bath towel folded over the top of the control panel to keep the wall from getting marred up. Lay on the floor with a flashlight and look at the motor. The large round part that spins is the rotor. It has powerful magnets glued to the rim and usually has several holes about the width of a large pencil. Grasp the rotor and slowly turn it while looking into the holes. You will be able to see the stator(the part that has all the wire-wound coils and resembles the rotary engines of WW2 aircraft). Look carefully through the holes to see if there are cracks in the plastic body of the stator assembly beneath the rotor. If there are, the stator will have to be replaced also. The part number you might need is
  3. The part number for the bearing kit, see picture 1,(with included instructions) is W10435302. The bearing tool kit, see picture 2,( you must have this tool to press the new bearings in properly) part number you will need is W10447783. You will have to follow the included instructions exactly. I strongly suggest, if you haven't done this repair before, definitely call for service. There are assembly steps that have to be done by "feel"--when the new bearings are pressed into the tub there is an aluminum spacer that has to be able to move around inside--if the bearings are pressed too tightly and this spacer is bound up, the bearings will have to be removed and pressed in again properly.
  4. If you don't have an extended warranty or some other type of insurance that covers appliance repair, and you have to pay for everything, the cost of the parts could very well be more than a new washer. I hope I helped you!





Sep 26, 2015 | Kenmore Washing Machines

1 Answer

Washer's external Drain hose dislodged at drain pipe, do you suspect the recent severe thumping spin cycle caused this to happen? Flooding occurred. How would you test drain hose? What could be the...

If you were flooded then drain hose does not seem to be clogged. Yes severe thumping would or could cause washer to bounce around enough to pull drain hose out. Thumping would be because of unbalanced load. Or worn dampers and/or springs. Post make and model for better answers.

Mar 23, 2015 | Washing Machines

1 Answer

My top loader washer is off balance and makes loud noise when it is spinning even when empty. the tub bounces of the inner wall of washer. It is only a year old.

I had a washer that if it hadent been next to a wall would have been in the other room.It was one of three springs that held the drum stable just under the top.hope this helps

Mar 22, 2015 | Washing Machines

1 Answer

Front loader, frigidare, not draining properly.

your washer has a drain catch, a small plastic cylinder with holes in it, that catches things left in you clothes. It may be restricted. You may have to clean your drain catch. It is located inside the hose that comes off the bottom of your outer tub, at the bottom, and goes to the drain pump. The easiest way to do this is to pull unit out enough to where you can tilt it back to rest against the wall. At the bottom of the washer there will be an oval shaped hole. You can access the hose with the drain catch inside of it. Remove the clamp at the tub with a phillips screwdriver or a 9/32 or 7mm socket. Before you do this you may want to remove any water still inside tube with a shop vac attatched to the washer drain line. If not alot of water will come out on the floor, or just get some towels, it will be messy. Once you have removed the clamp, remove hose enough to where you can pull out plastic cylinder inside hose. Make sure when you reinstall hose, that the hose is pushed up all the way against the tub, all the way around, or it will leak. Good luck!

Aug 28, 2010 | Frigidaire Washing Machines

1 Answer

My FAC104 P1A window air conditioner does NOT drain any water. I don't even see a drain hole on the underside?? Am I overlooking something? Thanks, Jeff

Some don't have a drain hole anymore. As long as you have it tilted slightly, any excess water will drain out. If your house or room feels good, it's working. It won't pull moisture out of the air if the air has already been dehumidified.

Jun 28, 2010 | Frigidaire FAC124 wall/Window Air...

1 Answer

How do I drain the barrel

If this is a top loading washer, an easy method of draining the wash tub is to pull the drain hose from the standpipe at the wall and lower it into a bucket. Gravity will allow the water to drain. If the washer is in a laundry room or utility room with a drain in the floor, you can simply lay the drain hose on the floor and allow it to run into the drain.

A less messy method is to use a wet/dry shop vac and pull a vacuum on the drain line to pull the water from the wash tub. Most of the these top loaders have a capacity of about 30 gallons, so you will need to empty the shop vac a few times to empty the tub. Make sure you place the drain hose back into the standpipe when you need to empty the vacuum or gravity will force the water on to your floor.

If you have any questions, please let me know. I hope you find this information helpful.

May 18, 2010 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

First time I ran the electrolux washer, it bounced around during the spin cycle and gashed a hole in my wall. We can't run it without it bouncing violently. When it is not running, all four corners are...

Sounds like it could be a few things. the tub sits on shocks attached to the bottom of the machine. If one of those are broken when it goes into high speed spin ght thing will bounce around violently. Also the tub hands on springs from the top. Its uncommon but one of those could have broken or let go. The cabinet will not move but the internal components can be destroyed by it.

Apr 04, 2010 | Electrolux EW1000i Front Load Washer

1 Answer

Frigidaire front load washer LTF2940FE0 wont drain

That loud noise is most likely debris bouncing around inside your water pump. Pull the 2 hoses off and try removing it by hand, or un-bolt it from the floor pan and tip it sideways to shake any small objects out. I found a mans wedding ring in there once.

Mar 18, 2010 | Frigidaire ATF6000ES Front Load Washer

1 Answer


Do you have a brand name, model or serial number? With out knowing what types of machine it is, you can only give the vague response of make sure the shipping materials are removed, the unit is level and that it has been installed properly.

Jul 01, 2008 | Whirlpool Washing Machines

1 Answer


Based on your description, I'd look closely at the drain hose (the big hose going out of the washer and into the wall between the water valves). If it's stuck too far into the hole there without an air gap, it'll siphon water back into your washer. To correct this, simply lift the drain hose out of the wall drain a few inches. This will allow the water to drain and NOT allow a vacuum to form. (a vacuum will "pull" water out of the drain pipe and back into the washer thereby filling it while not in use)

Jun 12, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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