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I plugged my Memorex TravelDrive into my computer. It has always worked perfectly. This time I got the message that the USB device was not recognized and I can't get into my files.

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THE FOLLOWING IS COURTESY OF MICROSOFT Help and Support

When you plug a USB device into a Windows XP-based computer immediately after the computer comes out of standby (S3) or hibernate (S4), the computer may not recognize the USB device. When this issue occurs, the USB device may be listed in Device Manager as an unknown device, and you may receive the following warning message:
Unrecognized device has been found.

This issue occurs because, when the computer comes out of S3 or S4, there is a five- to ten-second period when the selective suspend feature of the USB driver will interfere with detection of a new USB device connection. The time period depends on several factors. This includes the following factors:• Host controller hardware
• Attached hubs
• Attached devices
• USB driver versions
• Support for USB 2.0
• Additional system hardware or configurations that may change the timing
There may be other reasons that a USB device is not detected

Method 1
loadTOCNode(2, 'workaround'); After the computer comes out of S3 or S4, wait five to ten seconds before you plug the USB device into the computer or hub.

Method 2
After the computer comes out of S3 or S4, unplug the USB device, and then plug the device back into the computer or hub.

Method 3
Use the Device Manager to scan for new hardware. Follow these steps: 1. Click Start, click Run, type Devmgmt.msc, and then click OK..
2. On the Action menu, click Scan for hardware changes. This causes Windows to recognize new devices.
3. Close Device Manager and Control Panel.

Method 4
Disable power management of the USB hub.
Note If you perform the following procedure, you may also reduce the battery life on a portable computer.
To disable power management on the USB hub, follow these steps: 1. Click Start, click Run, type devmgmt.msc, and then click OK.
2. Expand the Universal Serial Bus controllers node, and then follow these steps for each USB Root Hub that is listed: a. Right-click the USB Root Hub, and then click Properties.
b. Click the Power Management tab.
c. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.

SIMILAR PROBLEMS AND SOLUTIONS loadTOCNode(1, 'moreinformation'); For more information about advanced troubleshooting tips for general USB problems, click the following article number to view the article in the Microsoft Knowledge Base: 310575 (http://support.microsoft.com/kb/310575/) Advanced troubleshooting tips for general USB problems in Windows XP For more information about how to troubleshoot unknown devices in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base: 314464 (http://support.microsoft.com/kb/314464/) How to troubleshoot unknown devices that are listed in Device Manager in Windows XP







Try restarting the computer with the device in. Sometimes if you clear the memory that might help (stating the machine without memory then put it back and start it again).

Posted on Jul 01, 2008

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Good day. I have a memorex ultratravel drive USB 2.0 160GB. Everytime I connect to any computer I get the message:The pc does not recognize the USB device code 43. Please let me know what i can do. thanks...


Code 43 is the death code - the pc simply cannot communicate with the attached device because the device is not working. This means that the Memorex is dead . Since the electronics board inside it cannot be repaired or replaced it means that yo must buy a new one.

Apr 09, 2011 | Memorex Ultra Traveldrive - 160GB USB Hard...

1 Answer

I have a Memorex Ultra Drive connected via USB to a Windows XP machine. It shows up in My Computer as a folder but then disappears again. It does this repeatedly. The drive is formated as a FAT32. How...


Hi,

As you have described that your Memorex Ultra Traveldrive re-appears repeatedly, indicates that the communication between your computer and your external hard drive is intermittent. The FAT32 format does not produce these types of issues. What we can do first is identify what causes the problem.

Assuming that the hard drive in your Memorex Ultra Traveldrive is in good shape:

Troubleshooting Method #1. Try connecting your Memorex Ultra Traveldrive into another USB port. If the problem persists, use another USB cable for your external hard drive. If the problem still persists, you will have to replace the external casing of your external hard drive. If your external hard drive works with the other USB port perfectly, most likely, the USB port where you originally plug into of your Windows XP machine needs to be checked. That USB port might need some repairing.

Troubleshooting Method #2. Try connecting the external hard drive into another computer and perform the same troubleshooting as Method #1. If your external hard drive works with other computers perfectly, most likely, the USB port where you originally plug into of your Windows XP machine needs to be checked. The USB port might need some repairing.

If the problem only occurs with your Windows XP machine, assuming all USB ports are in good shape, your Windows XP needs to be checked for some software issues.


I hope this works for you. Kindly reply/comment for further assistance. Good Luck!


Thanks for using Fixya!

Mongkey
DELL Tech ID #456563
TIPS: Is your computer slow? This might help
http://www.fixya.com/support/r8158906-diy_manual_pc_tune_up
(for Windows only)

Apr 06, 2011 | Memorex Ultra Traveldrive - 160GB USB Hard...

1 Answer

Need software for 512mb traveldrive using Windows 7


The TravelDrive is a "plug-and-play" device, and Windows 7 supports Plug-and-Play.
So, any device-drivers are included, and will automatically be used when you connect the TravelDrive.

What problems are you having? Symptoms? Error-messages? Does the TravelDrive work in some other computer? Does any other USB device work in the USB port that you are using for the TravelDrive?

Dec 18, 2010 | Memorex Mega TravelDrive 4 GB USB Hard...

2 Answers

Green light wont stay on on memorex traveldrive


The light signals a connection between the hard disk inside the Traveldrive to its case. If it fails that means that the hard disk is dead. The unit has died, junk it and buy a new one, hard disks can't be repaired.

Aug 25, 2010 | Memorex Ultra Traveldrive - 160GB USB Hard...

1 Answer

I have had my Memorex 4GB Traveldrive for almost a year and it has worked wonderfully. Until this morning...I went to pull up several folders and they no longer exist. They were there last night, but today...


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks

Dec 10, 2008 | Memorex Mega TravelDrive 4 GB USB Hard...

1 Answer

Detected With Error Code 10 in Device Manager in Windows XP


Have you tried also plugging in the DC usb cable into the traveldrive? I was having problems where my computer wasn't working properly with my drive unless I had it either plugged into a powered usb drive/hub or I had the DC plug in as well.

Jun 04, 2008 | Memorex Ultra Traveldrive - 80GB 80 GB...

1 Answer

Lost the instructions


Ok plug the the device into your usb port. Most usb devices have lights letting you know they are working. After plugging it in if your using Windows goto "My Computer" and look for a new Drive letter like when I plug mine in it says NO_NAME(G:) and then I can access the flashdrive just likes its a regular harddrive. Now you can always already have "My Computer" open so you can see the new drive letter pop up. Don't look for (G:) yours can be different but it might also be named something like TravelDrive(F:) thats just an example. I hope this helps you

May 01, 2008 | Memorex M-Flyer 1GB USB 2.0 TravelDrive

1 Answer

Memores 4G Mega Traveldrive doesn't read


Step one is try it on another computer. This will seperate issues....is it the drive or the USB port (hardware or software actully in both cases are possible.
Step two, if it works elsewhere, is to check under device manager, and reinstall the driver (if not embedded in the drive which most are)....both USB and the disk.
Step three is to download (again assuming it did not work) the disk diagnostics from Memorex (most drive manufacturers have a host of utilities and they may exist even for flash drives - they use them internal to their mfg operations as well). Check to see if it's good. It is possible that it just lost the embedded driver by the way in which case you need to put it back on the drive...haven't done that but assume it's possible and available.

Can give you more "stuff" to do but this will probably solve the problem....and I am guessing it died. If it did they are not expensive...and even cheaper if you really don't need 4 gb...few people do for personal and even work data.
Check at pricewatch.com (not a seller) for pricing. This site is used by GEEKS United for finding "stuff".

This gives you some options.....Tango

Jan 24, 2008 | Memorex Mega TravelDrive 4 GB USB Hard...

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