Question about Kirby G5 Bagged Upright Vacuum

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Carpet shampoo system

When using the carpet shampoo system and moving the Kirby back and forth, only a narrow stream of water with very little foam comes out onto the carpet. I have the suds control valve all the way to the left but no luck. No suds is dispensed in the tray when the Kirby is pulled backwards. I used a whole tank of shampoo and didn't even clean a 9x10 carpet. Any ideas? Thanks a million. I am borrowing my friend's Kirby and she is not home to ask!
Joyce

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I KNOW THIS IS AN OLD POST BUT MANY PEOPLE MIGHT STILL FIND THESE ANSWERS USEFUL. I CAN ATTEST TO THE FACT THAT YOU NEED TO USE THE KIRBY SHAMPOO. I TRIED TO SAVE MONEY AND USE OTHER BRANDS BUT IT NEVER WORKED AND WOULD DISPENSE MOSTLY LIQUID INSTEAD OF FOAM. IF YOU USE THE KIRBY BRAND, YOUR SHAMPOO SHOULD FOAM AS IT IS DISPENSED. GO SLOWLY AS THE PREVIOUS RESPONSE SUGGESTS. ANOTHER THING... I WOULD SUGGEST RAISING THE HEIGHT A LITTLE SO THAT IT IS NOT TOO CLOSE TO THE FLOOR.

Posted on Feb 05, 2009

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MY FIRST QUESTION IS WHAT BRAND OF SHAMPOO ARE YOU USING??? KIRBY IS NOTED FOR REQUIRING ONLY, KIRBY SHAMPOO. PART OF THE REASON IS THAT THEY HAVE A UNIQUE FORMULA THAT WORKS SPECIFICALLY WITH THE KIRBY.
THE OTHER POSSIBILITY IS THE DISPENSER IS PLUGGED AND NEEDS A REAL GOOD CLEANING. ALSO, WHEN APPLYING THE FOAM TO THE CARPET, YOU NEED TO GO REALLY, REALLY SLOW.
THE NARROW BAND OF SUDS DOES INDICATE YOU MAY BE MOVING THE DISPENSER TOO FAST. GOOD LUCK.

Posted on Jul 01, 2008

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I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte


SYSTEM:
Will work with:
  • Kirby G3 vacuum cleaner
  • Kirby G4 vacuum cleaner
  • Kirby G5 vacuum cleaner
  • Kirby Gsix vacuum cleaner
  • Kirby Ultimate G vacuum cleaner
  • Kirby Ultimate G Diamond vacuum cleaner
  • Kirby Sentria vacuum cleaner
  • Sentria II (Sentria2)
This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
  1. Tray with shield
  2. Nozzle
  3. Brush roll
  4. Belt
  5. Container with cap
  6. Hose
  7. 12 oz. shampoo
NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
Shampoo:
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer


800-775-6586
GoodVac com

Feb 14, 2015 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

I cant figure out how to **** up water with my kirby dimond


Vacuuming a wet carpet with your Kirby or any other vacuum not designed for wet pickup could do serious damage to your machine and there is a real danger of electrical shock to the operator.
Your Kirby Diamond and every other Kirby for that matter is NOT designed to pick up water!! Even with the shampoo system attached it will NOT pick up water or the shampoo foam. Your Kirby spreads the shampoo foam around on the carpet to clean it. You then only vacuum a shampooed carpet after it has completely dried.
.

May 20, 2010 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

How to assembel the kirby accesories to manually shampoo


I just did and it's multiple steps but not too hard.

There are complete detailed explanations if you do a search engine on kirby shampooer instructions. I found one explanation on Ebay, and another on EHow. www.goodvac.com/Articles.asp?ID=153

Step one - vacuum your carpet more thoroughly than you usually do. Each back and forth pass - four times.

Take off the dirt bag and the head off of your Kirby.

Where the dirt bag attaches to the Kirby is where the shampoo mixing container goes. Before you attach the mixing container on there take your container and fill it to the 1st line for a very small area, 2nd for a medium sized area, and to the third line for an average sized bedroom. A large living room may need a second container. For the solution - you must use Kirby shampoo. If you fill to the first water line - use one capful, 2nd line 2 capfuls, and etc. Make sure the sponge filter is positioned on the mixing container in the spot where it hooks onto the vacuum (mini-emptor).

The shampoo brushhead I find to be the biggest challenge because that L-shaped tube attachment gets in the way of the belt lifter when you try to hook on the belt. The belt is going to hook on the brushroller the same way it does on your vacuum head. Pop the brush roller in the head of the shampooer and then sit that head onto the tray mechanism.

Once you puzzle piece everything together and now ready to shampoo. Let me tell ya this - after the hassle of putting everything together - just do the whole room and make it worth the bother.

Turn the machine on, and lower the shampoo head ALL THE WAY DOWN, unless your carpet is ultra thick and then maybe just one click up. Turn the dial on the shampoo mixing container to on. Push the machine forward rather quick and pull back slow. Do overlapping passes.This will spread the foam nice and evenly. Let the foam sit for about 5 minutes, then turn the dial to off and go back over it slowly forward and backwards massaging the foam solution deep into your carpet fibers. Then let it sit for 2 - 3 hours. Then vacuum really thoroughly. Right after I go through the shampooing process and the carpet is still moist - I use a carpet brush and I scrub the foam even deeper into the carpet.

Good luck. Hopefully you will be motivated in the fact that I just did mine and the high traffic carpet looks really good. I just had clients come in and they noticed the difference right away, as it looks like a pro came in and did the job.

Mar 21, 2010 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

Kirby Shampoo system not dispensing foam


Few possible causes

1. Valve under the sponge (water tank) is clogged. Replacement HERE.
2. Tray is now lowered all the way down.
3. You use non-foamy solution.
4. Carpet is very dirty so foam gets broken up very fast

Hope this helps,
Rocky

Sep 05, 2009 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

I have a Kirby vacuum with the shampooing attachment. The shampoo/liquid comes out of the shampooer in a drizzle of liquid. There is no foam.


You need to check that the little round screen is in the hole where the hose attaches to the shampoo tank. My guess is that the little round screen is wedged sideways in the end of the hose. Here is a guide to help you further... http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

Marci

Jun 01, 2009 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

Having trouble shampooing


I found this on a website. Hope it helps others...

by Mainelyvacs in: Kirby
  • First a short explanation of how the Kirby shampoo system works: Kirby uses a “Dry Foam” type of shampoo. Basically, it spreads a shampoo foam solution on the surface of your carpet. This foam needs to stay on the surface of the carpet until it is completely dry (usually 1 to 2 hours depending on temperature and humidity) As the foam dries, it soaks up grease and dirt. You then vacuum the carpet and up comes the shampoo residue along with the absorbed dirt and grease. It does a very good job on the surface but will not extract stains from the bottom of the carpet or carpet pad. Several other brands such as Electrolux, Hoover and Koblenz make Carpet Cleaning machines that use the same system.
    So, you’ve read your manual, you’ve removed the carpet cleaning nozzle and the bag assembly from your Kirby, you’ve installed your shampoo tank and carpet shampooing nozzle tray and you start to shampoo but all you get on your carpet is a puddle of soapy water and no foam. Here’s a few things to look for:
  • Make sure you are using a Dry Foam Shampoo(preferably Kirby) and NOT an extraction shampoo, the Rug Doctor shampoo you had left over from your last rental will not work.
  • Make sure you have the correct mixture. If you are using Kirby Dry foam shampoo you simply fill the tank with water and put a tank cap full of shampoo in with the water. You can use other brands of “Dry Foam” shampoo, but the mixture ratio may be different, so read the label first.
  • Don’t reuse last year’s leftover mixture, it’s probably no good.
  • Make sure a family member didn’t pour any leftover mixture back into the empty shampoo bottle - further diluting a mixture will not produce any foam.
  • Don’t use shampoo that’s seen extreme temperatures.
  • Check the tank and make sure that the sponge filter is in place and if it is in place that it is not deteriorated. The sponge filter is located under the tank at the point where you attach the tank to the hole that you removed the bag assembly from.
  • Check the hose that runs from the tank to the nozzle. It should have a screen in the end that attaches to the tank (older models had a cloth screen with a metal retainer, models after 1989 have a 1 piece metal and plastic screen.

Apr 13, 2009 | Kirby Ultimate G Bagged Upright Vacuum

2 Answers

My G series kirby carpet cleaner will not **** up the water or foam very well


The Kirby shampooer deposits the foam onto carpet,and works it into the carpet with the shampooer brushroll.After the carpet is dry,use the vacuum itself to pick up the dry foam and dirt.The Kirby Shampooer is not an extraction shampooer

Nov 14, 2008 | Kirby Vacuums

2 Answers

PROBLEM


Well with a Kirby shampoo system there is no actual suction to clean up the water, they use a foam to clean if you are using the genuine Kirby shampoo, what the brush does is scrub and collect excess foam, I've used them before and really I'm quite pleased with the Kirby shampoo set it doesn't take as long as my parents Bissell did to dry

Jul 17, 2008 | Kirby Heritage II Vacuum

1 Answer

For the first time, I tried using my Kirby Sentria shampoo attachment. I've lost the manual but found instructions online for making the swap from regular vac to shampoo-er and got it all assembled. The...


http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=638285
Generic problem for all Vacuums
For the first time, I
Posted by MHicks on Jun 01, 2008
For the first time, I tried using my Kirby Sentra shampoo attachment. I've lost the manual but found instructions online for making the swap from regular vac to shampoo-er and got it all assembled. The foam laid down just fine; however, when I run the vac back over the foam to pick it up, there is not a stitch of water showing up in the tray. First I thought maybe it was bc I hadn't put that much of the foam/water onto the carpet, but 12 hours later, the carpet is still wet in spots. Clearly my assembly wasn't 100% but I don't know how to figure out what's wrong. Help!

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. In a case like this I would contact the factory, by the sounds of things you did everything right but it is a dry foam shampoo and some moisture will get into the carpet. I will list the Kirby factory phone 3 listed below for your assistance with this problem. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://kirby.com/Contact Us by Phone
United States and Canada: 1-800-494-8586
Between the hours of 8 a.m. – 5 p.m. (EST)
Monday - Friday
United Kingdom: 0800-328-1247
Europe: 00-800-5472-9272
South Africa: 0800-203-222

Contact Us by Email
Complete the online Form to Submit Your Comments or Questions
Contact Us by Fax United States and Canada: 216-529-6146
Contact Us by Mail
Consumer Relations Department
The Kirby Company
1920 West 114th Street
Cleveland, OH 44102

http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.

Jun 01, 2008 | Vacuums

2 Answers

Kirby Vacuum Shampoo Attachment


If your trying to shampoo your carpets but the water flow is to weak and it trickles through the spout to the carpet leaving small puddles

This problem often occurs when the foam filter is not replaced after rinsing or ends up in the shampoo hose at an angle preventing foaming. If you take the small shampoo hose of the shampoo tank the filter should be on the tank, if not, it may have come off and be in the hose. If it’s not there locate it, likely in the area where you last cleaned the shampooer or in the box, and put it back on the tank. While this should be cleaned after each use, care should be taken to replace it and not lose it.

The problem may also occur if you don’t actually add the Kirby Dry Foam Shampoo to the water or if you use some thin else.

Take care to also clean and replace the air filter after rinsing. It is located under the shampoo tank where the tank fits onto the vacuum.

Phil-T

Sep 07, 2007 | Vacuums

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