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Civilization game help

Started to install put in third cd to finish installing and computer tured off. i can play it but the computer says its not installed. i bougth the expansionpack and cant install. the computer wont let me unstall the game or re install it.

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Hey tycoon211,

If your computer lost power before installation could be completed, some of the files that were being installed may have been damaged or corrupted. Unfortunately, this means that the best solution to peruse may be dictated by the error messages (if any) you are receiving when you attempt to play or uninstall the game.

In many cases, damaged files should be limited to the actual game installation files themselves, but problems have been known to surface in temporary directories, the Windows Install Shield program and even a computer's registry when such problems occur.

As such, the first course of action I would suggest would be to write down any error messages you see when you attempt to play, install or uninstall the game. Once you've done so, you may wish to contact the technical support hotline for the game publisher to see if any diagnostic tools or FAQ's are available for the errors you have encountered.

Next, you may need to manually remove the entire program from your computer in order to reinstall. This can typically done by accessing the "Add/Remove Programs" option found within the Control Panel of most Windows versions, but you may also need to delete any folders left behind in your "Program Files" directory in order to reinstall the game.

If neither of these steps help resolve the problem and you are still unsure how to proceed, I would strongly recommend contacting your local computer repair facility for further assistance. While registry, Install Shield and other errors can often be corrected, you do run the risk of causing further damage to your computer if you attempt to make any changes or corrections with which you are unfamiliar.

Hope this helps you out.

Go Ahead. Use Us.

Posted on Jul 08, 2008


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