Question about Microsoft Xbox 360 Console

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Xbox 360 wont play games after a couple of times being played

The system is wearing rings in the game ( the pop up says clean disc with cloth we have done that and it gets worse any suggestions please help my son is driving me crazy)

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STOP

the drive has been dropped or kicked while in the horizontal position and the laser head is bent out of place and is touching the disk.
this will cause all disks played in the unit to be damaged and may render them unusable in any system.
Contact MS to begin a repair

Posted on Jul 01, 2008

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Wht does it mean when you put a xbox 360 gme in the console and it says play dvd and sometimesa wont read the game discs


When it says play dvd, it just randomly doesn't recognize that it's a game. Press A and you'll enter the game.
When it doesn't recognize the disc all together, I'd suggest cleaning the disc with an anti-static cloth then putting the disc back in.

Mar 05, 2011 | Microsoft Xbox 360 Console

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My NBA 2K11 game disc has a scratch going around the disc like a ring. I was playing and tilted it on its side to check something on the side. It stopped responding and told me the disc could not be...


try to clean the disc with a clean cotton cloth or you can use a cleaning fluid for the disc then dry with a cotton cloth or a damp cloth then put it on the XBOX 360 if that does not work the disc is really damaged or check the disc if its a light scratch or permanent scratch mark

Feb 07, 2011 | Microsoft Xbox 360 Console

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Xbox 360 Console: my xbox 360 game has a ring around...


Your disc was most likely laserburned. The xbox will do this if you run a disc for a long stretch, this problem may occur... To continue playing the game, you will need to obtain a good disc and install the game to your hardrive. You will then be able to play the game on your laserburned disc.

May 17, 2010 | Microsoft Xbox 360 Console

1 Answer

My 360 only plays cds or dvd s wont play games please advise


Step 1: Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc 1. Hold the disc by the edges without touching the top or bottom surfaces. 2. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. Note Do not use solvents to clean the disc. 3. Once the disc is clean, load the disc into your console and see if the disc plays. If the disc still does not play, try step 2. Step 2: Try other discs Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: 1. Make sure the media type and the disc region code are compatible with the console. 2. If the problem happens with several discs of different types (games, DVDs, and CDs), skip to “Step 7: Request a repair” below. If a specific game disc will not play: 1. Search the Microsoft Knowledge Base to determine if the game title has any known problems. 2. Make sure the media type and the disc region code are compatible with the console. If the disc you are using has a region code that is compatible with your console but you still cannot play the disc, try step 3. Step 3: Clear your system cache If your Xbox 360 console can’t play multiple game discs, try clearing your system cache. Here’s how: 1. On the console, go to My Xbox, and then select System Settings. 2. Select Memory. 3. Highlight any storage device, and then press Y on your controller. 4. Select Clear System Cache.
Note If Clear System Cache is not available, use the button sequence described in the following article: 971755 How to clear the Xbox 360 console cache 5. Try to play a game disc. If you still can’t play a game disc, try step 4. Step 4: Remove the hard drive If the problem only happens with game discs, let’s try temporarily removing your hard drive. If your Xbox 360 console does not have a hard drive, skip to step 5. 1. Turn off your console. 2. Locate the hard drive on your console. 3. Press the release button on the hard drive and lift the hard drive from the console. 4. Turn on your console. 5. Try to play a game disc.If this step resolves the problem, reattach the hard drive and contact Xbox support to order a replacement hard drive. If this step resolves the problem, reattach the hard drive and contact Xbox support to order a replacement hard drive. If you still can’t play game discs, try step 5. Step 5: Disconnect memory units 1. Turn off your console. 2. Unplug any memory units attached to your console. 3. Turn on your console. 4. Try playing a game. If this step resolves the problem, reattach the memory units and contact Xbox support to order a replacement memory unit.

Feb 15, 2010 | Microsoft Xbox 360 Console

1 Answer

New game does not play-Msg says to clean disc but it is clean.


sometimes this works but can you make sure that the time, date and locale settings on console is correct? but if it is just for one game then it is just a bad one

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play games


Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play a game


this usually happens to bad/damaged/dirty game disks. try cleaning the disks. if that doesn't work, contact microsoft via xbox.com/support.

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

Cant play some games


The xbox is probably broken you can either return it for a new one or call 1-800-4my-xbox and get it repaired by Microsoft for free.

Nov 26, 2008 | Microsoft Xbox 360 Console

6 Answers

Xbox 360 not reading disks


goto www.llama.com they have a lot of helpful information on the 360. they also have a link to a site where you can buy a guide on repairing the 360 yourself for $25.00 You could even use this to start repairing 360's in your area and make some cash!

Feb 10, 2008 | Microsoft Xbox 360 Console

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