Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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The My Book external hard drive will not turn on. I have tried the two different connections.

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I'm taking it back to Costco. That fixed the problem for free. Joe Bartak , a dissatisfied costumer.

Posted on Jul 01, 2008

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I cannot put files on my external hard drive


just plug your hard drive in another noze of usb...
if u have loose connection in usb then it will happen. try to copy small size of data

Sep 01, 2012 | Western Digital My Book Essential 1TB...

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I connect the hard drive to my computer my computer detects but doesn't do anything i tried different usb cables and made no difference


Go to disk management and check whether the externall HDD has been detected and drive letter has been automatically assigned.

Thank you for using Fixya.

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Basic Troubleshooting:

-Check all connections (Ethernet, Power, USB, etc)
-Install the appropriate driver for the device, usually included on a CD
-Double Check compatibility with your system (system requirements usually on packaging of product)
-If you haven't rebooted since you set it up, then reboot, this fixes a lot of things
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-Try different cables/ports on the comptuer.

If nothing works, then send it in if it's under warranty or contact a professional service.

Feb 14, 2010 | Western Digital My Book Essential 1TB...

1 Answer

How do you fix a external hard drive that will not turn on


Basic Troubleshooting:

-Check all connections (Ethernet, Power, USB, etc)
-Install the appropriate driver for the device, usually included on a CD
-Double Check compatibility with your system (system requirements usually on packaging of product)
-If you haven't rebooted since you set it up, then reboot, this fixes a lot of things
-Try the product on another computer
-Try different cables/ports on the comptuer.

If nothing works, then send it in if it's under warranty or contact a professional service.

Jan 31, 2010 | Western Digital 500GB My Book Pro-External...

1 Answer

My external hard drive wont conect to my computer.


Is this a new drive? has it worked before? the usual sequence is to connect the external drive to a power source first, and then connect the usb cables to the PC. IF you know the usb cables are good and have verified that they are connected properly, try connect to a different usb port on the PC, sometimes ports go bad. If that still doesn't work, the most likely the hard drive has gone bad.

Oct 03, 2009 | Hard Drives

1 Answer

Hi i have a WD mybook both the lights on the power cord and the device itself are flashing rapidly and i am unable to acess the external drive. i have tried using a different computer, tried a different...


Hi I have the Essential Edition WD My Book 1TB/To, it was working well and then for no reason my computer does not recognise that it is connecte, now I can't access this drive was the g/ drive. Any clue as to what I should do?

Thanks

Dec 11, 2008 | Western Digital My Book Essential Edition...

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