Question about Philips DVDR985 DVD Recorder

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Can't get a signal. I have dish network

Had dvdr985 recorder unplugged and plugged it back in. Now it reads no signal. When I have it search for stations it only picks up chanel 6. Can you please help. Thank you

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Check your cable

Posted on Jul 01, 2008

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1 Answer

No signal


Hi my nameis Mike Houston of DISH Network and I see you're not getting signal. The firstthing you want to do is make sure the dish is clear and then unplug thereceiver for 10 seconds and plug it back in. The receiver will power back upand acquire the signal and download the guide, if there still is signal lossplease press the buttons of MENU-6-1-1 and select Check Switch and Test. After theentire test completes please exit out of all menus and let the receiver reset andthen you will have you're programming, if you have any questions please e-mailme at michael.houston@dishnetwork.com.

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If the hard drive is frozen on Dish network vip622, is there any way to pull off recorded shows? help...


Hi parkerk,my name is Mike Houston of DISH Network and after reading your post there aresome things to do to get it working. You will want to unplug the receiver for10 seconds and plug it back in and allow it to acquire the signal and downloadthe program guide. If the problem still happens please e-mail me at Michael.houston@dishnetwork.com.

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My dvr 722 is slow in playing back or stops from a prior recording. Do you have a solution?


Hi jrodd1 my name is Mike Houston of DISH Network, if the 722 DVR isslow in play back and stops prior to recording there are some things you can doto get this working right. The first thing you want to do is unplug thereceiver for 10 seconds and plug it back in. This will allow for the receiverto require the signal and will stop the slow play back and stops prior torecording a program. I will send a link to help with these steps. http://www.dishnetwork.com/SupportSection/video

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1 Answer

Was watching recorded events, left the room and came back to a black screen, with no sound....tried unplugging dvr and back in with no luck...changed tvs still same result


christy39467,

When you had the black screen on your TV, did you have a banner on the top of the screen displaying the channel and information about the channel? If so, then unplugging the receiver from the electrical outlet for 10 seconds and plugging back in will resolve that issue.

If you had the black screen without the banner, it is a different issue. Please let me know if you had any other messages on your TV screen (No signal, weak signal, etc.).

Ray Calo
DISH Network

Nov 28, 2010 | DISH Network IR Remote Control

1 Answer

When playing back a recorded program, the play back freezes and the card must be recycled.


Hello, Daniel Busa with Dish Network's customer service department. This issue is called corrupted recordings, which can be a bad hard drive or poor signal try deleting all of the bad recordings and unplugging the receiver for ten seconds.

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1 Answer

Won't rewind or record. Has been "updating" the menu more than usual.


tarajo435,

Have you unplugged your 625 receiver yet? If not, unplugged the receiver for about 10 seconds and plug back in. This will cause the receiver to reboot and acquire satellite signal. When the picture comes back on, try to pause. If it still doesn't work, we may need to replace the 625 receiver. I hope this helps.

Ray Calo
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Jul 02, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

I can't pause or rewind my moveie


fktrejo,

When you try to use the DVR features, do you get an error message (024 or 311)? Have you unplugged your 625 receiver yet? If not, unplugged the receiver for about 10 seconds and plug back in. This will cause the receiver to reboot and acquire satellite signal. When the picture comes back on, try to pause. If it still doesn't work, we may need to replace the 625 receiver. I hope this helps.

Ray Calo
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Jun 28, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Reciever constantly powers on and then off again


ryantrulling,

If the receiver is powering off/on, there may be an issue with the power supply. Have you unplugged the receiver from the electrical outlet? If not, unplug for 10 seconds and plug back in. This will reboot the receiver and have it reacquire the satellite signal. If the lights do not illuminate after plugging the receiver back into the electrical outlet, please call 1-800-333-3474. We need to replace the receiver.

Ray Calo
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May 16, 2010 | DISH Network DVR-625 DTV Receiver /...

3 Answers

We have a black screen with no audio. We are able to pull up the guide, but we can't watch tv or anything recorded on the DVR. How do we fix it?


No fatal error, try this. If you would, please unplug the receiver from the power outlet for about 2 minutes. After 2 minutes, plug it back in and let me know when it comes on (it will do this by itself). Once it does, it should be showing Message 015, “Acquiring Satellite Signal”.

http://tech.dishnetwork.com/departmental_content/TechPortal/index.shtml

Oct 10, 2009 | DISH Network 322 DTV Receiver

2 Answers

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i would suggest unplugging the receiver from the power outlet for about 10 seconds and then plugging it back in, do not turn receiver back on, it should come up on its own after a few minutes, if it doesnt wait another minute and then press power, it will reacquire signal and then you can try again. is this issue only effecting tv1???

Jul 15, 2008 | DISH Network DVR-625 DTV Receiver /...

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