Question about Logitech Cordless Mouse

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Connectivity problem with Logitech Cordless Desktop Wave Keyboard and Mouse

This evening I have replaced the batteries in the cordless laser mouse and attempted to reconnect the mouse. On the back of the keyboard are diagrams showing that I should press the connect button on the corded unit and then the connect button on the mouse. I can not get this to work. Could you please direct me to a more detailed explanation of the procedure to do this? ie should I hold buttons for a certain amount of time? first one and then the other? or both together? Any information would be appreciated. Thanks.

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  • jinky 21 Jul 03, 2008

    im having the same problem with my mouse i changed out the batt. and reset it like it said to then i tried to use it but it will not work i cant understand what the problem is i have called to try and get help and all i get is a recording i want to talk to someone for some help can you help me this is for my mother-in-law help me please?

  • jhammond252 Sep 17, 2008

    Mouse quit working. Changed batteries. Did not help. Light keeps blinking. Pushed connect buttons on both did not help. Now what?

  • eeemia Sep 20, 2008

    I have the same problem, mouse and keyboard will not sync up again with computer after changing batteries - it's happened before but have sync'd up after ages of fiddling around, the batteries are fully charged - the mouse has it's little infra red - or whatever it is - light on which flashes brighter for a second after pressing the re-connect button, but no joy.

    Frustrating too cause only have that mouse and keyboard so unless we buy another one can't get in to uninstall drivers!

    (good thing we've got a laptop!)

  • Anonymous Oct 20, 2008

    I got the same problem.. Mouse just stopped working..

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Posted on Jun 17, 2016

You might also try a hard reset
1. remove batteries from all your units
2. let them sit there for 20 minutes. This will let any charge in the circuitry dissipate, so no settings or buggy stuff is left in the unit
3. assuming your computer is on and the cordless receiver unit is connected to a USB port directly on the computer, hold the connect button on the receiver for 20 seconds. This will erase any settings in the receiver.
4. Wait 20 seconds
5. reinsert batteries into keyboard and/or mouse

6. Press the connect button on your cordless receiver unit
7. Press the connect button on your mouse
8. Press the connect button on your cordless receiver unit
9. Press the connect button on your keyboard

It should then work again.

Posted on Sep 13, 2008

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Posted on Sep 09, 2008

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Well having had a similar problem with a Logitech mouse and doing just what you did with no luck, I would recommend either you reinstall the driver it came with or upgrade it, you should be able to find your appropriate driver just chose your model that is appropriate for your system. http://www.logitech.com/index.cfm/mice_pointers/mice/&cl=us,en

Posted on Jul 02, 2008

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If the mouse is a Bluetooth wireless mouse, which by the way you describe the instructions for reconnecting it sounds like it could be the case, you press the buton on the corded reciever unit first, wait a few seconds and press the button on the mouse. This should synchronize your mouse and your PC.

in order to give you more details than that, i would need to know the model of mouse you're using.

Posted on Jul 01, 2008

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Oh I just fixed my own problem after posting!! Might not help for everyone as my solution was simple............... I just restarted the computer - they both sync'd up straight away after i pushed the sync buttons! :)

Posted on Sep 20, 2008

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