Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Kenmore sideby side fridge

Freezer side doesnt quited keep things frozen, fridge side barely gets cold. the freezed has 3 inch thick frost on entire back panel?

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You have a defrost system problem. Defrost is controlled by a timer which energizes the heater circuit. The heater circuit has a radiant or cal rod type heater which melts the frost from the coil. When the coil reaches a temperature where all ice would be gone a termination switch opens and shuts of the heater. The timer will continue to run until defrost time expires (18-22 minutes).

If you can locate the timer there is a clutch head screw to advance the timer to the defrost position. Turn the screw clockwise SLOWLY until you hear one audible click. The heaters should come on and defrost take place. If the unit restarts after the 18-22 minute period the timer is good, if it does not restart advance the screw to a second audible click and it will restart.
If you had to turn the timer the to second click to get it started cooling replace the timer.

If the unit restarted after the 18-22 minutes and defrost did not happen your problem is in the heater circuit. This would be an open heater or bad defrost terminator switch. To access the heater and defrost terminator the back panel in the freezer section must be removed. With an Ohm meter you can check the heater to see if it is good.

Posted on Jul 02, 2008

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