Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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Kenmore sideby side fridge

Freezer side doesnt quited keep things frozen, fridge side barely gets cold. the freezed has 3 inch thick frost on entire back panel?

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You have a defrost system problem. Defrost is controlled by a timer which energizes the heater circuit. The heater circuit has a radiant or cal rod type heater which melts the frost from the coil. When the coil reaches a temperature where all ice would be gone a termination switch opens and shuts of the heater. The timer will continue to run until defrost time expires (18-22 minutes).

If you can locate the timer there is a clutch head screw to advance the timer to the defrost position. Turn the screw clockwise SLOWLY until you hear one audible click. The heaters should come on and defrost take place. If the unit restarts after the 18-22 minute period the timer is good, if it does not restart advance the screw to a second audible click and it will restart.
If you had to turn the timer the to second click to get it started cooling replace the timer.

If the unit restarted after the 18-22 minutes and defrost did not happen your problem is in the heater circuit. This would be an open heater or bad defrost terminator switch. To access the heater and defrost terminator the back panel in the freezer section must be removed. With an Ohm meter you can check the heater to see if it is good.

Posted on Jul 02, 2008

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Fridge warm, freezer has frost on back panel & is defrosting, fans work, just changed defrost thermostat, no air is moving from freezer side to fridge side, drain pan under fridge is dry


this fan needs to run when the compressor runs,check fan blade for being jammed by ice if you have this much ice on back wall as ice will stall motor,if no fan there will be no cool air to refrige compartment also the defrost drain tray will fill with water then freeze over which in turn floods the freezer floor and refrige compartments cause it cannot drain to the pan in the bottom

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One of the most common problems with freezers is their tendency to build up a thick level of frost and ice that can disrupt performance. The ice can form on the hoses and cause the fan to freeze up. While you want the freezer to be cold, too much ice is not good for the freezer or the food inside it. There are multiple reasons a freezer could start to develop frost buildup.

Freezer Overstocked
Frost can build up in the freezer if there are too many items inside of it. Air cannot properly circulate around the freezer, so the areas with the sitting cold air can freeze the moisture. Frost continues to build up and accumulate, which then allows it to spread. If food is stocked up near the fan, cold air can't get past it, and the fan itself could develop frost to the point where it freezes and stops working entirely. This can be prevented by not overstocking the freezer and by evenly distributing food throughout.

Temperature Setting Too Low
The freezer should have a thermostat that regulates how cold it gets. If the temperature is set at too low of a setting, the freezer kicks into high gear, the air freezes outright and frost quickly builds up. Adjusting the thermostat to a higher temperature or level can counteract this problem, but you may need to de-thaw the freezer to eliminate the frost that has already built up inside.

Keeping the Fridge Door Open
Many people keep their fridge door open for extended periods of time while they examine the contents inside to see what they want to eat. This can contribute to frost buildup in the freezer, because the fridge is taking in a lot of warm air during this process and the fan pushes it up into the freezer. The moisture in that air is then quickly frozen, and ice can build up substantially as a result. The longer the fridge door is held open, the more likely this can occur, so the best solution is to only keep the fridge open for short intervals and then to not open the door again for a while.
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First we need to see if the compressor is running.  Pull the fridge out take off the lower panel on the back and see if you can hear it running.  Also, need to know if freezer fan and fan by compressor is running.  Check for thick frost build up on back panel in freezer.  Let me know what you find.

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