Question about Computers & Internet
In some instances, spyware and virus have been known to masquerade as anti-virus programs. If you do not remember ever installing this program yourself or having it preinstalled on your computer when you purchased it, there is a good chance that this program may have been installed when you downloaded another file or accidentally clicked on a pop-up window.
Generally, one of the best ways to determine what this program actually is would be to install and run a third-party anti-virus program that you have purchased through a local retailer (such as Norton AntiVirus or McAfee VirusScan). As long as you have the most up-to-date virus definitions for either of these programs, you should be able to easily locate quarantine and remove most malicious software threats from your computer.
Some versions of Windows may even offer an additional removal tool that can be used much in the same way as these third-party anti-virus programs. For more information on this feature however, you may wish to visit Microsoft's support center at the website I've provided a link to below.
Please keep in mind that there may be exceptions that require further action, and that you can always speak with a Geek Squad® agent at your local Best Buy™ store for further assistance.
Hope this helps you out.
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Posted on Jul 01, 2008
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Posted on Jan 02, 2017
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