Question about Toshiba REGZA 42 in. Flat-Panel LCD HDTV

2 Answers

Toshiba regza 42" lcd sound but no video

When I turn the tv on I have perfect video and sound then after a couple of minutes the screen goes a dark grey color but the sound continues fine.

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  • ErokRR Sep 05, 2008

    I have the exact same tv and the exact same problem. The problem began to occur intermittently a week or two after I brought it home. (I've had the TV for about 2 months now -- Because I have been busy and have the extended warranty, I haven't bothered to return it yet.)

    The problem seems to follow this pattern:
    After .5 to 6 hours of being on, the screen will go black (and the sound will be unaffected) for 2 -4 seconds. The picture will then come back. However, after about 5 minutes, it will go black and stay black until I turn it off and on. Then the picture will be fine for about 20 minutes before going (and staying) black again until I turn it off and on once again.

    The problem occurs only intermittently. Sometimes I can have the TV on for 5 or 6 hours at at time without experiencing the problem. Other times the TV will be on for only about 30 minutes before occurring. It may be heat-related as the problem seems to crop up more quickly when the room is warm.

    I'm currently traveling, but as soon as I return home (tomorrow) I will try the solution I saw to a similar problem with a different size REGZA, which was to hold down the power-button on the side of the TV for 5+ seconds (until the yellow power light begins blinking) to reset it, then powering off the TV and then turning it on with the remote. Of course, any other suggestions (besides the obvious "get off your **** and return it") are most welcome.
    - Erich

  • Anonymous Oct 17, 2008

    Same for me, happened after about a month of use. Tried to take it back to Best Buy and they said I was screwed, call Toshiba. Toshiba will do in home service through a 3rd party service, but I was 2 far away from them to get it. So, I had to drop my TV off 40 miles away from my home at some mom and pop sh*t TV repair shop. They said it would be at least a week until someone even gets to look at the TV. AWESOME. If it ends up taking longer then a week to fix, I'm calling Toshiba up and laying a cuss fest on them. Great TV tho, when it works.

  • Anonymous Oct 19, 2008

    My TOSHIBA REGZA is just a couple months old.

    Last night when I changed the channel it lost the video. Audio is OK! What Happened????

  • derman10 Jan 14, 2009


    Hi, I have the same TV and I have the same problem. :S


    After 6 months of normal use the screen go black. The sound is ok, but the panel no.


    Volume Control, Channel and Main Menu don't show on screen.


    Not to do to fix it. 


    Tell me about the possible solution, if you find!


    PLEASE HELP ME!


    Rgs!


    Diego
    from Argentina

  • Anonymous Mar 17, 2009

    I have a 37' Regza and its only 6 months old and I am having the same problem. It was only for an hour then the screen went black and I only had sound. Only difference is my screen has stayed black and has yet to come back on. I will try the reset trick you folks mentioned, but I figure this is going to be a warranty call.

    Rik

  • Anonymous Apr 17, 2009

    My 42 Regza turns off every 20 minures.Turn power off and on-starts working for another 20 minutes?Any ideas?>

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2 Answers

Holding the power button down for 10 seconds fixed this problem on my Regza 47"

Posted on Oct 27, 2008

I've had my 42RV530U for a week now, and twice when I've turned it on, it's had sound but no picture. The backlight has been on. When I've turned it off and on, it has come back turned on as it should (with a picture). I hope this is not a sign of things to come...

Posted on Jul 01, 2008

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