Question about Microsoft Zune JS8-00001 Digital Media Player

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Hey my zune has a battery charge think but its a black screen

I tried to charge it for ever but is still appears with the black screen and the same battery singnal.

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  • Anonymous Oct 29, 2008

    i have the same problem,

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  • 8,596 Answers

Reset the player - see the picture in the manual for the location:
http://www.zune.net/en-US/support/usersguide/default.htm

Posted on Jul 06, 2008

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1 Answer

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I would try a new battery. It's not unusual for a battery to die and become unchargeable. Try it anyway, it's a lot cheaper than taking it in for repair.

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now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*

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