Question about Canon PIXMA MX310 All-In-One Printer

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Alarm light is on and LCD screen reads "check ink U051" This occured after replacing the black ink cartridge

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  • mihai106 Jul 05, 2008

    i replaced the black ink cartridge and i get the U051 check ink error. Help please!

  • musicbabie21 Aug 26, 2008

    I have the same problem...except mine says "CHECK INK; U162 BLK"

    I'm not sure if it's because my ink cartridge is remanufactured...


  • jensenhf Dec 01, 2008

    I get U051 errors and try to reset multiple ways,.  Then when I copy, I get a U162 error.  I can override it by holding stop/reset, but copy comes out with no image?  


    Printer is Canon Pixma MX310

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I dunno what i did but i had the same problem, what i did was connected my usb to my computer held down the stop reset button and just started pressing buttons starting from the left and going to the right and then all of a sudden it started working. its not a techinical fix, but its an unmodern fix.

Posted on Jul 29, 2009

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Read the manual.

Get online and got to www.google.com In the google search box type: "Canon Support" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operating system when requested. Look for manuals on the site.




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My Canon MX310 has an error code U051. I have tried 3 solutions on fixya and they did not work. One solution I get to this step and my printer will not show a steady alarm light.\r\nthe step that won't...


Error Message: Check Ink U051

This message appears when the cartridge not installed, not properly installed, or non supported cartridge is installed.
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Remedial action:

* Reinstall the cartridge properly
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Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

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Rogert

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There is no way to reset the ink levels on the new canon cartridges. you need to turn off the ink status monitor :(

You'll know it's time to refill again when your printing starts to fade, streak, or discolor.

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