The defrost heater burned up. I replaced it with a new one. After I plugged it in and it ran a day or so I realized the ice auger & the crushed ice was not working. A week and a half later the evaporator was frosted complerely closed. I went to the printed circuit board on the back of the refrigerator and jumped J11-L1 to J-9, defrost circuit. The heater came on and glowed red, so I replaced the printed circuit board, WR55X10552. The auger & Ice work but a week and a half later the evaporators frosted completely solid again.
Did I get a bad board?
Maybe but there is also a thermister in the defrost system that might be bad. The thermister is a small, white, barrell shape and is as big around as a pencil, It has 2 wires going in it and is attached to the top of the coils in the freezer.
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The PSS26MSRSS is famous for burn out of the defrost heater part number=> WR51X10042 or 914080 Defrost Heater you may click on photo or banner for Repair Clinic once on our web site. You should always replace the defrost thermostat while working behind the freezer rear wall with power disconnected. Part=> WR50X10054 Defrost Thermostat or 1170024 Defrost Thermostat
Watch our "Part Testing" video to determine if the defrost heater has burned out and needs to be replaced. Please rate this solution and as always thanks for usingFixya, Sea Breeze
It shouldn't burn out that fast but may have. Some of the side by sides came from the factory with only one heater. Later on it was decided that the replacement heater kit include a second heater. This could be the case for you.
Most times on that model the defrost heater and defrost thermostat will need to be replaced. The timer is built into the mother board and for some reason they are not the most likely reason. The defrost heater has a glass tube around the element and easy to spot if burned out. If you replace one part you should replace both. Now is a good time for you to do a little reading about your model. I will give you a link to the service manual and a page with a tech sheet, Sea Breeze
Your model is most likely the Profile Artica style. Most times the defrost heater is burned out behind the rear of the freezer wall. Manually defrost and look at the defrost heater to see if burned out. That model possibly has the glass covered defrost heater and will be easy to spot if burned out because the element is inside a glass tube, If you replace the defrost heater also replace the defrost thermostat, Please send me your model number located near floor of the fresh food compartment door seal and kick plate, Thanks Sea Breeze
If it is not cooling the the most like ly reason is the defrost heater part number WR51X10055 You will need to defrost and look at the bottom of the evaporator coil behind the freezer back wall. If the defrost heater is burned out it will be easy to see because it is glass and the element inside will show burned. The part number is WR51X10055 If you replace the defrost heater you should also replace the defrost thermostat. Part number WR50X10054 Sea Breeze
this is a problem that is no stranger to most GE side by sides; GE has used a glass type defrost heater in the freezer which often fails. If you manually defrost your appliance (unplug and leave doors open for 24 hrs) then plug back in, it will appear to work normally for a few days and gradually build up frost on the evap panel (back panel in the freezer) and eventually the refrigerator side will seem to loose cooling due to frosted damper, or lack of cold air transfer over the evap coil. The fix for this is to replace the defrost heaters (s). While not as common, defrost thermostats can open causing the unit to skip defrost, and even less likely is the defrost control (either mechanical timer or adaptive defrost). First, defrost your appliance, then remove the evap panel and ohm out the heater(s), if open, replace. If they check ok, check your defrost thermostat (small disc like object attached by a clip on the evap. coil itself) for signs of popping open or open ohm readings at normally closed temperatures. Its a good idea to change this anyway when replacing defrost heaters as the two work hand in hand. Last, check the defrost timer by manually advancing the screw advance clockwise until you hear the first click, then check voltage to the defrost heater and thermostat, if no voltage present replace timer. If your appliance is equipped with a adaptive defrost board, refer to the schematic for proper diagnostics.