Be sure that the laptop is plugged in to the power supply before you start! Are you restoring from an image in the machine or a CD or DVD disk?
Either way this takes quite a while and most manufactures warn you that the machine will reboot a few times (I have seen some take 5 reboots) to complete the task, so be patient.
The last part of your question concerns me. If you power cycled the computer (turned it off then on) half way through the process it could be hard crashed. If you have the CD or DVD dish this would not be a big problem but if you are restoring from an image this could be bad. Let us know.
Ron
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