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Insignia i am in Iraq and my girlfriend insignia tv is not working right. the screen is blue and pink. the receit is in storage or i dont have it. she need it to get tv fixed but she doent have a receit

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Hey jimmyusmc,

As long as the TV was purchased using a check or credit card, this shouldn't be a problem. Best Buy™ stores are generally able to locate check/credit card purchases using the telephone number and name associated with the account, but please keep in mind that they would only be able to do so for repair purposes. Best Buy™ associates are not able to provide detailed receipt information (or even receipt copies) to anyone other than the original purchaser, as per our privacy policy outlined on www.Bestbuy.com.

With cash and debit card purchases however, we are unable to guarantee that we are able to locate your receipt. Whenever a purchase is made using either of these types of tender, stores may not collect any kind of traceable personal information at the time of sale.

If necessary, remember that you may always contact us directly at 888-BEST-BUY (888-237-8289) or via our e-mail submission form for further assistance:

http://www.bestbuy.com/site/olspage.jsp?id=cat12104&type=page

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jul 01, 2008

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