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Re: E40 error message on Canon DR5020 scanner
The error code E40 is caused by communication failure between CPUs- " Can't communicate with CPU on on Pick-up control CPU(80_SUB)".
The solution is" Check the connection and replace the PCB." This solution also applies to error codes: E41, E42 and E44.
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Apr 24, 2011 ... E40 20 = Other hardware
error. E42 22 = Scanner error. How to reset CANON
WASTE INK COUNTER MP160/MP145 Before you reset the ...canonprintersink.com/error-code-printers-reset-canon-mp145-mp160.htmlcanonprintersink.com/error-code-printers-reset-canon-mp145-mp160.html
have just checked this site and I am sure it will help you
TO ANYONE READING THIS...I nearly took a hammer and smashed my Canon
LIDE 110 Scanner cause I was so mad that it gave me this stupid error
(5,202,52) no matter where I was connecting it and I thought it was
THEN I just took another USB Cable (Like I have around 10 different USB
Cables) ...AND IT WORKED! Try several USB cables before you give up on
it...also don't start messing around with drivers and stuff, you could
end up screwing up your system like I did...
I hope this helps someone out there in the future with error 5,202,52 or 5,202,54, etc.
Try at least 4-5 different USB cables before anything else..
(If you want to know, I successfully used the USB cable with one of the
fat black circle things on it (I think its for power or something), not
just a straight usb cable. It's still a 5 pin USB cable however
(Regular USB on one side, small 5 pin connecter on the other side))
Canon Scanners are reliable. Canon has chosen error codes logically, 'P' os Paper related, 'C' os cover related, 'E' is Engineering Support related.
E21 is Document Motor Trouble. E2 is Separation Motor Trouble. Check of connection and load or you may to replace motor. Try connecting the motor to a different location and if the error is same, probably there is no motor fault, if it changes then it definitely motor fault. As a last thing you may need to change the PCB on the side.
S. Mohan, Chennai, India
I recieved this error when trying to scan pages in using our new Kofax scanning solution with a DR-3080CII. I discovered that the latest canon driver for that scanner was not compatible with the software and it made the application hang in the background. I found an older driver that was compatible and installed it, no more error.
If the scanners keeps blinking while powering on, it is because it has not been intialised. Check for loose shreds of paper in the paper path. Unless the scanner intialises, it cannot scan. If simpel 'countonly' option works, then the scanner is okay.
S. Mohan, Chennai, India