Question about Brother MFC 4800 All-In-One Laser Printer

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Change drum soon will not clear after new drum inserted

Change drum soon message will not clear after new drum inserted I have a Brother MFC 4800 and I have this same problem that it keeps
saying Change Drum and I have changed the drum. How do I get it to
reset ? Thanks

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  • Babbette Jul 01, 2008

    This was extremely helpful. Thanks.

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  • 134 Answers

This machine is reset with a plastic sheet that come in the new drum unit. When the drum is inserted for the first time, the sheet slides out and trip the exit sensor in a certain way. Then the counter is cleared. If you still have this clear plastic sheet, then you can reinsert it into the top of the drum unit and try it again.

Posted on Jun 30, 2008

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1 Answer

How to reset " replace drum" for brother MFC-7860DW


Time to really order a new drum and really replace with a new one.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.
6.Press Options.
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7.When the LCD shows Accepted, close the front cover.
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This is an easy one. With the power on, open the front door, where you installed the drum. Press the CLEAR button. The display will ask something like, "Change Drum? Press 1 for yes. Press 2 for no."
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Open the front cover
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thanks adi

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This message would appear if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.

This message would continue to appear if the clear plastic starter sheet was removed from the "new" drum before it was installed. This plastic starter sheet, resets the drum counter. To reinstall drum with the starter sheet, please follow the instructions listed below:

Locate the starter sheet. Clear plastic sheet, 9 inches long, with a cut out in the center. The sheet will have "Initialization of your new drum successfully completed. Please discard this sheet" written on it.

If you cannot locate the starter sheet, contact the Brother Customer Service or the appropriate Brother authorized dealer.

additionl info HERE

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2 Answers

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http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=100000007572&Sympt=Why+does+the+message+CHANGE+DRUM+SOON+continue+to+appear+on+the+LCD+display+after+I+replaced+the+drum%3f&Model=58&ProductGroup=2&Keyword=Change%20drum%20soon%20message&ProductID=PPF5750e

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Change drum soon will not clear after new drum inserted


Reset of the drum counter
Open the front cover.
Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.
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1 Answer

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The drum is where the image is applied before being transfer to the paper. If the drum is wearing down the image will become poor. Changing the drum unit will make the image like new. So, yes you can run the drum catridge until you get a poor print out.

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Why does the message "CHANGE DRUM SOON" continue to appear on the LCD display of my Brother machine, after I replaced the drum? Description: This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below. Open the front cover. Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO". Press 1 to reset the drum count. Close the front cover.

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How do I reset the Change Drum Soon on the display?


All you should have to do is: -replace the old drum with the new replacement. -with the front door open press the Clear/Back button -press the number 1 button and when ?accepted? appears on the LCD close the front cover. That should do it. Let us know if you have any other questions and please don?t forget to rate this post.

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