Microsoft Xbox 360 Wireless Controller Logo
Posted on Jun 30, 2008

XBox 360 wireless controller won't connect or charge

My xbox wireless controller began to lose connection in the middle of playing games. After several minutes, it would automatically reconnect. It started to lose connection more and more frequently, until now, where it won't connect at all. I have also been using the Play and Charge cord, but it will no longer charge the battery pack. The light at the end of the cord no longer lights up red. While connected, the controller just flashes the whole ring in intervals. This is frustrating! Thanks.

  • 8 more comments 
  • Anonymous Nov 05, 2008

    Im super mad because this is happening to me too. And I dont want to buy a new wireless contoller.

  • Anonymous Nov 20, 2008

    I'm so angry!!! it pisses me off so much!! i've thrown my controller across the room so many times out of anger and rage!! its happening with both my wireless controllers!!!!! **RAGING** They never connect for longer than like 30 seconds. i've tried re-syncing them, but they don't even sync up anymore!!!

  • jlskull322 Dec 10, 2008

    I bought a used or refurb system. Go too hook up controller and all four lights flash on the controller. Press the sync button on console, then hold the sync button on controller...Nothing. I have search threads everywhere no solutions. I have done it all. Even called tech support. They say is console or controller. No other systems to check my controller on and no money to buy new controller. I just want the one I have to work.

  • BigRon1974 Dec 16, 2008

    My controller will not connect to the console. I can power on my console by pressing the button on the wireless controller. When I turn the console off, the controller turns off also. But when I try to connect the console to the control, both light rings rotate, but nothing connects, and the controller just continues to flash. I even borrowed a friends controller, and it did the same exact thing. Any ideas would be greatly appreciated.

  • IZZYF12 Dec 28, 2008

    hi,

    I have the same prob! I try the sync millions of time and i still can't get the controller to connect!!!!!!!!!!!!!! someonePLEASSSSSSSSSSSSSSSE HELP ME!!!!!!!!!!!!!!!!!!!

  • e man 23 Jan 16, 2009

    Gees everyone is having this problem. Anyway one of my controllers is working okay until i do a specific action and then my controller shuts off. "Please reconnect your controller". That is what i get and it is pissing me off. AND THE OTHER ONE DOESNT WORK AT ALL!!!!!!!!!!!!!! Seriously if anyone has a solution to this please tell. OTHERWISE i might break my 360 and really dont want that to happen.

  • Anonymous Mar 15, 2009

    Exact same problem here. Brand new XBOX 360 Pro, and the charge and play kit. That gray cable that comes with it. The controller itself works great. Just the cable does not want to keep it charged. I saw the red light turn on ONCE. The first time I charged it. Never again have I seen the red light on the charge cord light up. It flickers quickly after connecting, then doesn't turn on. However, it keeps the controller working. Also, the controller always shows the flashing lights alternating on the middle X button. Then resumes normal first position light. Then back to flashing X. Then back to normal. Cuts out, I hold it down again, keeps going. I can do this for 5 hours or so, and it keeps playing [all the time, unplugged], until eventually it dies and I DO have to plug it in. I'm thinking I'll just buy a charge cradle and rechargable batteries. My best friend seems to have luck with those, this cable just doesn't seem to be doing it. No idea why.

  • Stephen Marshall
    Stephen Marshall Mar 27, 2009

    i just put brand new duracell batteries in mines but still wont connect,help please ---------------------

  • Anonymous Apr 06, 2009

    damn circle just keeps flashing

  • Anonymous Apr 09, 2009

    Same here Ive had it for a good year now and it wont connect plus i dont want to call Microsoft.

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  • Posted on Mar 14, 2009
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Guys, you really need to calm down... I have the same problem like you.

I'll tell you step by step why the Xbox 360 Wireless Controller won't work.

1. The controller will automatically disconnect during the gameplay, and the charging kit won't charge.

Solution: This is true what I'm saying now... Where you guys brought your wireless controllers in the stores, there was a Frequently Asked Questions book inside the kit. It told you about the importance of the charging of your wireless controller, because Microsoft informed that it's VERY important to empty your battery before charging it, because the charging kit will no longer charge your battery, and the same thing happened to me. So, if you have any questions of your wireless controller, then contact me at my gamertag, NussKarte. I'll give you new information how to fix your wireless controller.

  • Anonymous Mar 14, 2009

    Remember to read the Frequently Asked Questions book. If you need help, then contact me at my gamertag, NussKarte.

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  • Posted on Sep 27, 2010
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I had the same promblem its that the wire is sitting in a shelf for about a yaer thatn when we get it its old plus it usually only last 3 months there kkind of cheap the energizeer one is better

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This is happening to me to.

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  • Posted on Feb 27, 2011
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My brother got a xbox 360 for his birftday by 2 days the controller was not working.and it keeps saying ''please reconect controller'' then i did the controller just shuts off and i did that over and over again it never worked.

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0helpful
1answer

Controller doesnt turn on but batterys are good

Connect a game controller
Solutions
Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
99383ff6-d9ea-47d0-a9be-b71064439804.png?v=1#controller-guide-push-m-m.png
  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
6b0f2e03-3010-4065-800a-cbe24e204127.png?v=1#controller-connect-m-m.png
  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.
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My controller was working one day and then stop working the next day it had fresh battery

Connect a game controller
Solutions
Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
99383ff6-d9ea-47d0-a9be-b71064439804.png?v=1#controller-guide-push-m-m.png
  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
6b0f2e03-3010-4065-800a-cbe24e204127.png?v=1#controller-connect-m-m.png
  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.
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Ho w to fix x box from controller to x box is really slow how to make it normal

Learn how to connect a wireless or wired controller to your Xbox 360 console.
Connect a wireless Xbox controller
  1. Turn on your console.
  2. Press and hold the Guide button on the controller until the controller turns on.
99383ff6-d9ea-47d0-a9be-b71064439804.png?v=1#controller-guide-push-m-m.png
  1. Press and release the connect button on the console.
Xbox 360 E console fbbfb609-f7ed-4e6e-bd35-7543b1c20d61.png?n=xbox360-connect-m-s.png Xbox 360 S console Original Xbox 360 console 342c6e70-9e56-43d8-bb3a-05f5411040bd.png?v=1#xbox360s-connect-m-m.png 170df81e-0a79-49be-8236-a0fb68eec37b.png?v=1#xbox360-connect-m-m.png
  1. Within 20 seconds, press and release the connect button on the controller.
6b0f2e03-3010-4065-800a-cbe24e204127.png?v=1#controller-connect-m-m.png
  1. When the lights surrounding the power button on the console stop flashing, the controller is connected.
On the Xbox 360 S console, each connected controller is assigned to one of four positions. Each position corresponds to a lighted section around the console power button and the controller Guide button. On the 360 E console, a solid green light on the front of the console indicates that the controller is connected. To determine the player position associated with your accessory, look at the ring of light that surrounds the Guide button on the controller.
c9341988-8ed5-4217-9b87-353de50efbec.png?v=1#connect-xbox-controller-m-m.png 5e4ab6ab-8cb0-41e6-a037-b88221a430c7.png?n=connect-xbox-controller-360-m-s.png
71add0b7-ddf2-4439-b4b4-f50f156d92b7.png?v=1#controller-batteries-m-m.png If the controller does not turn on, check the batteries. Insert fresh AA batteries, making sure they are correctly positioned in the battery case.
You can also use the Xbox 360 Play & Charge Kit or the Xbox 360 Quick Charge Kit to power the controller. Learn more about Xbox controllers and chargers.
To connect additional controllers, follow these same steps again. You can connect up to four controllers to the console. Each connected controller is assigned a position that corresponds with the lighted sections that appear around the console's power button and around the Guide button located in the middle of each controller.
  • To disconnect a wireless controller, press and hold the Guide button for three seconds, and then choose to turn the controller off.
  • When you turn off the console, the controller will reconnect the next time you turn on the console.
  • The controller can be connected to only one console at a time. You can connect the controller to a different console, but the connection to the previously connected console will be lost.
Connect a wired Xbox controller
5fb17f50-7448-45d5-a294-9ea90994f55b.png?v=1#controller-wired-m-m.png Plug the Xbox 360 Wired Controller into a USB port on the Xbox 360 console. There are two USB ports on the front of the console. To disconnect the controller, pull on the connector, not the cable.
cbe46bf0-3a46-4d53-9d8c-6697aa57622a.png?v=1#controller-cable-release-m-m.png The cable on the Xbox 360 Wired Controller has an inline release. The inline release on the controller cable is a safety feature designed to reduce the chance of the Xbox 360 console falling if the cable is pulled.
Wireless controller troubleshooting
If your wireless controller disconnects or cannot connect to your console, see Xbox 360 Wireless Controller disconnects or can't connect.
If your wireless controller does not turn on or loses power, try the following solutions:
Solution 1: Replace the batteries
Insert a new set of AA alkaline batteries into the Xbox 360 Wireless Controller, and then try to turn it on.
Solution 2: Try a different battery pack
If you have another Xbox 360 Wireless Controller, take the battery pack off that controller and attach it to your controller. Then try to turn your controller on.
If your controller works with the different battery pack, your original battery pack might be defective. If your controller is under warranty, you can order a replacement battery pack from Xbox Support . See the Assistance section at the bottom of this page for more information.
If your controller is out of warranty, you can buy a new battery pack from a retail store.
Solution 3: Try a rechargeable battery packIf you or a friend has an Xbox 360 Rechargeable Battery Pack, attach that battery pack to your controller and try to use your controller. If your controller works with the rechargeable battery pack attached, you can buy a new battery pack from a retail store or order a replacement battery pack from Xbox Support. See the Assistance section at the bottom of this page for more information.
0helpful
1answer

Xbox 360 wireless controller won't connect to console

try getting a play and charge kit thats what i had to do
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Xbox 360 controller won't stay on

just buy a plug in and play it cost about 10pound or 10 euro
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None of my wireless XBox 360 controlers will connect to to my XBox 360. I have tried replacing batteries, syncing it with the system, turning my system off then on again, removing any obstructions near the...

If the wireless controllers won't connect under any circumstances even with the Charge-and-Play Cable then you most likely have a problem with a board inside your 360, i think it's like the RF board or something, mind you, the C-P cord only forces through an electrical charge and does not force the controller and console to connect, it just works when your batteries are low, in the event that your console is faulty, you can purchase RF boards and replace them yourself (voids the warranty but takes 20 minutes) or send it into XBox HQ (gives you more warranty but takes like 6 months)
.
5helpful
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My xbox 360 wireless controller will not connect to my xbox 360 console even when i press the button that scans for the pad but it still turns on the xbox 360 when you press the middle button on the pad

Turn off both the console and the controller, then follow these steps:
  1. Turn on both the Xbox 360 Wireless Controller and the Xbox 360 console.
  2. On the console, press the connect button. (to the immediate right of the memory card slot on the console)
  3. On the controller, press the connect button. (Look on top of the controller for a small button.)
  4. The green lights that surround the Guide button on the controller and the power button on the console spin and flash when the controller is being connected to the console. After the controller is connected, a single green light illuminates on the controller and on the console to show you which quadrant the controller is connected to.
2helpful
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Wireless controller won't stay connected

This could be that your batteries are losing it's power.
Try changing them and see what happens.
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Xbox controllerwirless wontconnect to pc

To connect the controller to a computer that is running Windows XP SP2 or a later version of Windows, follow these steps:
  1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center of the controller.
  2. Make sure that the Xbox 360 Wireless Gaming Receiver for Windows is plugged in to your computer.
  3. On the Xbox 360 Wireless Gaming Receiver for Windows, press and release the small round Connect button.
  4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the left bumper button and the charging port.
  5. The Ring of Light on the controller spins and flashes one time, and the light on the Xbox 360 Wireless Gaming Receiver for Windows flashes. When the controller is connected, the Ring of Light on the controller remains lit and indicates the position in which the controller is connected.
Note If you want help connecting an Xbox 360 Wireless Controller to your personal computer, you can contact Xbox Customer Support. For more information about how to contact Xbox Customer Support, please visit the Xbox Support (http://www.xbox.com/support/) Web site.
2helpful
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Xbox 360 Controller Won't Connect To My 360....

You have to connect the controller like this: Somewhere on the XBox 360 controller there is a button that looks like this, o))) or something like that. Push that button and look at the XBox 360 round lights, they start to flash, that means you have to push the same button on the console. The o))) button should be infront of the console.

Regards,
Max
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