Question about Insignia NS-DV2G MP3 Player

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Static on audio

I got no audio -just static -the screen and data are working,etc... but static in my speakers...tried several different headsets.etc...... ideas?

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First I'd check to see if it's the same at both jacks, but it sounds to me like your DAC (digital to analog converter) may be bad. If so this won't help but... First be sure to back up any files onto your computer, then I would try to reset and reformat the entire thing and see if you can start from scratch. There is a reset button (for a unbent paper clip) on the side. You shouldn't lose any files doing the reset (Just did it on mine to be sure). Then if the problem still persists I'd try erasing the memory (from settings in menu) and/or rt click/format from your pc. This will erase all files and then you'll have to transfer one back to see if it made a difference. I don't know how, but I think I read of a way to reset the entire thing to factory settings, I'd do a search here on the forum to find out how and try that third if the other two don't do anything. I'm not an expert, just slightly educated on this so at your own risk and all that.

Also, I've read (only here on this forum) that best buy may fix or replace these players for free, I guess they've had a ton of issues with them and are just trying to keep people happy at this point. Good luck, please post to let us know if you find a resolution.

Posted on Jul 04, 2008

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