First I'd check to see if it's the same at both jacks, but it sounds to me like your DAC (digital to analog converter) may be bad. If so this won't help but... First be sure to back up any files onto your computer, then I would try to reset and reformat the entire thing and see if you can start from scratch. There is a reset button (for a unbent paper clip) on the side. You shouldn't lose any files doing the reset (Just did it on mine to be sure). Then if the problem still persists I'd try erasing the memory (from settings in menu) and/or rt click/format from your pc. This will erase all files and then you'll have to transfer one back to see if it made a difference. I don't know how, but I think I read of a way to reset the entire thing to factory settings, I'd do a search here on the forum to find out how and try that third if the other two don't do anything. I'm not an expert, just slightly educated on this so at your own risk and all that.
Also, I've read (only here on this forum) that best buy may fix or replace these players for free, I guess they've had a ton of issues with them and are just trying to keep people happy at this point. Good luck, please post to let us know if you find a resolution.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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That means that if too much power is going to the speaker or extraneous signals are being picked up by the wiring, it can come through the speakers as static. Stopping static requires finding and eliminating that extra electricity from transmitting through your speakers.
If you're still hearing distortion, turn down the volume on your amplifier until the distortion goes away. If the volume is too low to be easily heard, the problem may be that your amplifier produces too much power for your speakers to handle or that your amp and speakers have different impedance ratings.
like a ground problem with the speaker crossover circuit or the amplifier. Turn
the amp off and disconnect one speaker and interchange it with the other using
the same speaker wires. If the static speaker is now working interchange the
speaker wires and try it again. Or if the same speaker still has static it is
the speaker. If the static is on the same channel then you have a bad wire or
if both channels work it was a bad connection.If the problem remains on the same channel change the speaker wires. If
the problem switched to the other channel then it is a bad speaker wire or
connection. If the same speaker has the same problem it is most likely the
crossover circuit in the speaker which is used to filter frequencies of the
audio signal by using capacitors and coils. If the static speaker is now working
and the other speaker is now not working it is the amplifier. If the static
problem is on all input devices I would trouble shoot the preamp section of the
Does the static persist if you unplug the audio cable from your computer? If so, the static is being caused by the amplifier built in to your speakers. If not, the static is probably caused by interference on your sound card. Try plugging the speakers in to a portable media player. You might need to replace the sound card in your computer.
Check the electric outlet to make sure the polarity isn't reversed, which can cause static. Also, check the outlets in the room to make sure they are all grounded which can also produce static. Also, certain cell phones operating a different frequencies can produce a static.
You can possibly diagnose the problem by trying a different speaker,it does not have to be the same shape as the original but it has to have the same amount of resistance (ohms),radio shack might have one that you can try or one from a broken radio ,if you use one with different value it might not sound as loud but we are trying to see if you hear the static or is gone.You need to unplug the unit from the wall,remove the back cover and locate the speaker,disconect the wires and reconect the one to try then plug the set and turn it on,the antenna will need to be reconected too.Is the most simple test you can do without getting in too deep.Let Us know how it goes by a way of a new question or if you need more information.