Question about Microsoft Zune JS8-00001 Digital Media Player

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Rene my comp. wont rec.my zune tried reseting & restarting both..help?

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Make sure hold/lock is not engaged first

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Posted on Jul 06, 2008

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Alright, so, I bought a first Gen zune 30 at a pawn shop. A gamble i know. But i turned it on, and it was playing just fine. When i got it home, my comp wont see it. I erased the zune's content via the...


anyone broke the mini-usb plug inside the player?

take it to a service for them to check this.

verify it yourself only if you are familiar in servicing small electronics!!!

Nov 27, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My comp wont detect my zune and it wont turn on


try pressing the buttin in the top if that did not work thenfix it in best buy that means its broken

Nov 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

8 GB zune, unplugged it while it was charging and it wont turn on


Try to restart the Zune using this procedure:

http://support.microsoft.com/kb/946064?sd=zune

If this does not work then you can try resetting it to Factory Defaults:

http://support.microsoft.com/kb/927001/en-us

Only do this if absolutely necessary, all content will be erased from the Zune. Not a huge deal if you have it all on your PC with the Zune software but still a last resort.

If neither of these work then you have a hardware problem.

Jul 25, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Frozen 4gb zune.


i had this problem too, i would plug the zune into the computer trough usb cord, and have your zune home page come up automatically if it doesnt click the zune software shortcut. Go to top corner and go to settings, after that go to device and syce options. finally you need to press erase all content and your zune will be clean and rebooted up. when i did this my zune turned on and was back to normal, the only thing that sucked was that it took so long for me to figure this out and i had to syce everything back on my zune agian

e mail me if you have anymore questions at zombiepoptartz@yahoo.com
i can also help you with many other microsoft problems

hope this helps

Apr 11, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Zune Backlight


It happens to my Zune often. Don't Worry. Reset your zune. Now hold the back button while holding the upper part of your touch pad, when it starts to reboot immediately connect it to your computer. Continue to restart your zune again and again (i.e back and upper part of touch pad) and keep on unplugging and plugging it to your computer. It will work out. I'm SURE. This happened to me, I tried this method and it worked but after I restarted the zune 4 times!!!

Jan 31, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune wont charge


unplug the zune. hold the back button and hold the up button until the zune restarts. wait until it turns back on. open the zune program. then plug in your zune. it should work.

Dec 31, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

My zune screen wont appear


Try pressing BACK+LEFT+CENTER as it is coming on. Then reinstall the firmware.
hope this helps

chris

Dec 15, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune sucks


Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Oct 23, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune wont respond.


buy an ac (wall) charger they have them at walmart for 15 dollars

Jun 03, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune


To reset the zune you must press and hold the back button and the top part of the zune pad. Other parts of the zune pad will not work.

When plugging the zune into your PC does the PC detect it (device manager -> portable devices). You should hear the ding sound of hardware connecting.

If it is connecting to the PC and is not detected by the software than it is likely a permissions problem. Right click the software icon and choose run as administrator.

If it is not detected by the PC than check your usb cable and make sure your zune is charged and not frozen.

May 29, 2008 | Microsoft Zune JS8-00001 Digital Media...

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