Question about Kirby G5 Bagged Upright Vacuum

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Vacuuming it is hard to move forward when vacuuming,ok when moving back

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Posted by egarcia on Jun 30, 2008
It is hard to move forward when vacuuming, ok when moving back

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds like you have a Kirby vacuum and there are a few things you may want to try. #1. Change the belt on the vacuum every 4 to 6 months for the best cleaning and the belt also helps you with the movement, and to store the extra belts in a Ziploc bag in the refrigerator. #2. There is an adjustment on the brushroll on each end of the brushroll by turning the screw heads and ½ to 1/3rd turn on each side. #3. if the belt is changed and the brushroll has been adjusted then on the height adjustment, try this… raise the height adjustment to the highest level and then adjust is down one step @ a time until you hear the tone change, that is when the brush hits the carpet and the vacuum head creates a seal. Then try to vacuum the carpet – if you feel like it is doing a good job then you have got it adjusted correctly, if not adjustment one more down and the setting should be complete. If the setting is all the way down on the floor the vacuum cannot do its job properly. Also it a good idea to change the vacuum cleaner bag; and to clean the inside of the cloth bag. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. Customer Service – United States & Canada 1-800-494-8586
Hours 8:00 am to 5:00 pm (EST) U.S. & Canada Fax # 1 (216) 529-6146
Mail To:
Consumer Relations
The Kirby Company
1920 West 114 Street
Cleveland, OH 44102
Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on Jul 03, 2008


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