Question about Toshiba DKT-2010 Corded Phone

1 Answer

Only works on speakerphone

I have numerous DKT2010-SD and DKT2020-SD that only work on speakerphone. Any idea why this is and how to remedy?

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  • Anonymous May 08, 2009

    I have a similar problem with my DKT2020-SD.



    My issue is defiantly my phone not the jack because I tested a working phone on the same wall jack as the broken phone and it worked fine.



    When I pickup the handset the phone doesn’t go to a line it just acts as if I didn’t pick it up. I tried using a handset that I know works but that didn’t fix the problem.



    If I hit the speaker button the speakerphone works find but it doesn’t respond to the handset.



    Is this something I can fix if I open the phone up?



    Thanks

  • Sherb99 May 08, 2009

    I have a similar problem with my DKT2020-SD.



    My issue is defiantly my phone not the jack because I tested a working phone on the same wall jack as the broken phone and it worked fine.



    When I pickup the handset the phone doesn’t go to a line it just acts as if I didn’t pick it up. I tried using a handset that I know works but that didn’t fix the problem.



    If I hit the speaker button the speakerphone works find but it doesn’t respond to the handset.



    Is this something I can fix if I open the phone up?



    Thanks

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  • 108 Answers

It sounds like maybe one of the PDKU2 station cards might be bad if you have numerous problems, can you take one of the correctly working phones and plug it in to the phone jack for one of the phones that is not working and see if it works correctly or not. That will help narrow down the problem. Let me know ...Mike

Posted on Aug 08, 2008

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