Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Screen Saver no longer runs when Microsoft wireless mouse 3000 is installed.

Put on a Microsoft wireless notebook mouse 3000 on a couple of computers running XP (sp2). With the receiver in the usb port the screensaver no longer comes on in the required time. take the receiver out of the port and the screensaver works. Seems like it is keeping the computer active always. is there a setting to change, maybe a time out for the mouse?

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  • debbie myers Nov 30, 2008

    Screen Saver no longer runs when Microsoft wireless mouse 3000 is plugged in the usb prot. When I pull it out of the usb port the screen saver works again. I have model 1056. Please email me at with how to fix this. Thank you.



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Just to make sure someone knows about my battle with the screensaver not starting when I hooked up a Logitech M515 optical mouse on an Inspirion 8500 (2002 vintage) running Windows 2000Pro w/service pack 4. Tried numerous fixes found online. None worked until I found the Logitech forum. SetPoint 3.1.116, found on the logitech site, corrected the "Optical Mouse Not Allowing The Screensaver To Start" problem immediately.

The mouse tilt wheel function also works fine with this old driver.

This driver is generic enough to work with just about any mouse.

Hope this helps soemone who has spent as much time as I have trying to keep the mouse and have the screensaver work.

Now, a question for Logitech. Why does this driver work fine, but 6.X driver does nothing for the problem. Maybe someone should look at this driver and find out what was screwed up in the new drivers.

NAH, that would make too much sense.

Posted on Jun 03, 2012

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This is a common problem when using wireless equipment in windows. Especially on Dell notebooks. The PCMService.exe program starts when the computer starts and interaction at some level between this and the Wireless reciever prevents the computer from becoming idle. Therefore, the screen saver and the other idle-related features do not start. this issue may also occur if the PCM and DVDLauncher services are running in the background. This issue also occurs in Windows Vista premium and in Windows Vista Ultimate because of the media center functionality that is built in.

Microsoft reccommends plugging in your wireless device and visiting to get the "optional hardware update" named "Microsoft HID Non-User Input Data Filter." This should fix the problem.

Microsoft also reccommends two possible "workarounds" for this problem if you do not want to install the update or if the update does not work, both are relatively simple:

1- turn off the PCMService.exe program. to do this, first you open the system configuration (start->run->msconfig.exe). on the startup dab of the configuration window, click to clear the PCMService startup item check box. Apply, Close, and if/when prompted, restart your computer.
2- Remove the PowerDVD Software (not advised if you use this software for watching DVD's on your notebook). To do this, open the add or remove programs window (start->run->appwiz.cpl), locate PowerDVD, click change/remove, and follow the steps through for removal of the program.

Posted on Jun 30, 2008


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Try this - Go to control panel > mouse > hardware tab > properties > power management tab
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If you meant that your screen saver doesnt come on because the mouse is plugged in, it could be because the surface on which your mouse is rested is uneven or extremely smooth, causing the mouse to move, or that the mouse sensitivity properties are set very high. When not in use, try placing the mouse on a piece of dark cloth and see if this helps. Or in the steps mentioned above, make sure "Allow this device to bring the computer out of standby" is UNchecked. Note that you cannot use the mouse to get out of screen saver mode in this option. you will have to tap the spacebar..

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Screen saver mode, as you know, is entered when the computer senses no activity (including mouse) for a defined period of time. for some reason, the computer thinks there's been some kind of activity. If you have an extreamly sensitive mouse, vibrations could be being picked up "tricking" the computer into thinking there is activity.

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