Question about Microsoft Wireless Notebook Optical Mouse VSBX300008

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Screen Saver no longer runs when Microsoft wireless mouse 3000 is installed.

Put on a Microsoft wireless notebook mouse 3000 on a couple of computers running XP (sp2). With the receiver in the usb port the screensaver no longer comes on in the required time. take the receiver out of the port and the screensaver works. Seems like it is keeping the computer active always. is there a setting to change, maybe a time out for the mouse?

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  • debbie myers Nov 30, 2008

    Screen Saver no longer runs when Microsoft wireless mouse 3000 is plugged in the usb prot. When I pull it out of the usb port the screen saver works again. I have model 1056. Please email me at debbie.myers99@yahoo.com with how to fix this. Thank you.

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Just to make sure someone knows about my battle with the screensaver not starting when I hooked up a Logitech M515 optical mouse on an Inspirion 8500 (2002 vintage) running Windows 2000Pro w/service pack 4. Tried numerous fixes found online. None worked until I found the Logitech forum. SetPoint 3.1.116, found on the logitech site, corrected the "Optical Mouse Not Allowing The Screensaver To Start" problem immediately.

The mouse tilt wheel function also works fine with this old driver.

This driver is generic enough to work with just about any mouse.

Hope this helps soemone who has spent as much time as I have trying to keep the mouse and have the screensaver work.


Now, a question for Logitech. Why does this driver work fine, but 6.X driver does nothing for the problem. Maybe someone should look at this driver and find out what was screwed up in the new drivers.


NAH, that would make too much sense.

Posted on Jun 03, 2012

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This is a common problem when using wireless equipment in windows. Especially on Dell notebooks. The PCMService.exe program starts when the computer starts and interaction at some level between this and the Wireless reciever prevents the computer from becoming idle. Therefore, the screen saver and the other idle-related features do not start. this issue may also occur if the PCM and DVDLauncher services are running in the background. This issue also occurs in Windows Vista premium and in Windows Vista Ultimate because of the media center functionality that is built in.

Microsoft reccommends plugging in your wireless device and visiting http://windowsupdate.microsoft.com/ to get the "optional hardware update" named "Microsoft HID Non-User Input Data Filter." This should fix the problem.

Microsoft also reccommends two possible "workarounds" for this problem if you do not want to install the update or if the update does not work, both are relatively simple:

1- turn off the PCMService.exe program. to do this, first you open the system configuration (start->run->msconfig.exe). on the startup dab of the configuration window, click to clear the PCMService startup item check box. Apply, Close, and if/when prompted, restart your computer.
2- Remove the PowerDVD Software (not advised if you use this software for watching DVD's on your notebook). To do this, open the add or remove programs window (start->run->appwiz.cpl), locate PowerDVD, click change/remove, and follow the steps through for removal of the program.

Posted on Jun 30, 2008

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How do I connect a microsoft wireless moblie mouse 3000 to my laptop?


Press the button on the back of the mouse to free the battery cover on top.

Remove the battery cover and put the supplied AA battery into the mouse.

Replace the battery cover.


Insert the wireless USB dongle into a USB port on the laptop or desktop computer.


Move the mouse and watch your computer screen.

Confirm that the mouse is connected by making the cursor move.


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I suggest to put a new battery in it's compartment and simultaneously to press down and release the small button that protrudes where the receiver is placed at the bottom of mouse. Prior to this procedure the receiver has to be installed in the USB port. Both actions are to be performed at the same time. Cursor will start moving again.
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Microsoft Wireless Notebook Optical Mouse 3000 help


I had the same problem.
Press the button on the underside of the USB, the green light will flash. Now press the reset button on the underside of the mouse. Your mouse should now work.

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Try this - Go to control panel > mouse > hardware tab > properties > power management tab
Make sure the entry "Allow this device to bring the computer out of standby" is checked.

If you meant that your screen saver doesnt come on because the mouse is plugged in, it could be because the surface on which your mouse is rested is uneven or extremely smooth, causing the mouse to move, or that the mouse sensitivity properties are set very high. When not in use, try placing the mouse on a piece of dark cloth and see if this helps. Or in the steps mentioned above, make sure "Allow this device to bring the computer out of standby" is UNchecked. Note that you cannot use the mouse to get out of screen saver mode in this option. you will have to tap the spacebar..

Let me know how it goes.

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Screen saver mode, as you know, is entered when the computer senses no activity (including mouse) for a defined period of time. for some reason, the computer thinks there's been some kind of activity. If you have an extreamly sensitive mouse, vibrations could be being picked up "tricking" the computer into thinking there is activity.

The other possibility is that the computer might not be able to respond to the mouse if it went into screen saver mode (perhaps a preference setting with the wireless mouse) and has decided that while operating using a wireless mouse screen saver will be deactivated. Look into your preferences or settings relating to the wireless mouse.

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Normal 0 If you are using Vista Operating System this is a common problem.
!. Go to MY COMPUTER and RIGHT CLICK on it.
2. Then CLICK on PROPERTIES.
3. Next CLICK on DEVICE MANAGER. 4.Next CLICK on CONTINUE..
5. CLICK on the HID HUMAN INTERFACE DEVICE +.
6.Right CLICK on the HID NON-USER INPUT DATA FILTER.
7. Click on UPDATE DRIVER SOFTWARE. 8. When the screen comes up CLICK on SEARCH AUTOMATICALLY for UPDATED DRIVER SOFTWARE.

When finished the screen saver should work properly. Bud

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