Question about HP OfficeJet 7310 All-In-One InkJet Printer
Hello, I am trying to use the ADF to scan multiple documents. However when I load the paper into the feeder on the display panel I receive the message "originals loaded" when I hit the Scan to button and select Adobe 6.0 Standard, It sounds like it is trying to scan, Then I receive the message "Originals were removed from the input tray of the automatic feeder. Please replace the originals and click new scan. To scan from the scanner glass instead, make sure that all items are removed from the automatic feeder. Then close the HP scanning software and start again." The roller bar on the bottom rotates, but the loader on top does not rotate or pull the pages. Please let me know if someone would be able to help. Thank you
Chances are the feeder isnt feeding the paper at all, thats why you cant scan a single paper, try opening up the ADF and clean the feed rollers first, turn off the machine and gently rub the rollers again and again until you have a clean shot or surface, try this from thop to bottom rollers, please make sure though to insert uncreased paper and paper without eardogs on its leading edge, this could cause some delay upon feeding process
sometimes because it is exposed to dust, there is a tendency for the rolllers to slip, or you could be having a broken part that drives the feed rollers from your ADF.
Posted on Jul 14, 2008
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Posted on Jan 02, 2017
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