Question about HP LaserJet 8500 Color Printer

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HP 8500 Laser Printer

No magenta is printing, although no error messages or cartridge low messages have appeared. I am running MAC OS 9 & X

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Did you pull the strip on the Magenta toner when you loaded it into the unit?

Posted on Jun 30, 2008

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It sounds as though you have a leaking toner cartridge. If you aren't using Lexmark brand toner, that is VERY likely.. nobody seems to be able to make a good compatible cartridge. Test by replacing it.

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OK now this might seem bizarre, but did you go ahead and click the "Black Only" print option?

I have a C6180. Just installed all new cartridges. Tried to print and got the message that Cyan is empty. Tried all sorts of things. Then out of frustration clicked the Black Onl option. Document came out printed in color! Double checked with a picture that has lots of cyan colors. It all printed too! Go figure.

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I hope Magenta cartridge is not refilled one right? :#Remove all cartridges and print heads, disconnect power & USB cable, switch off wait for couple of minutes.. give power switch on the machine wait do as per the message appears on display.. once installed cartridges and printer heads wait for the ready mode:.. once ready mode appears attach USB cable then print and see..# check with old and new cartridge see the difference of message.. if both messages are same it might be problem with ISS(Ink supply station) faulty, try it get back to us..for further remedies.

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Wont print with all new ink cartridges


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However, some other problem might be faulty, or there might be another error message. Try emptying printer queue and print from Ink Management -> Menu/set (twice) to check wether the problem is with communication from pc or if the printer actually is unable to print.

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I recently replaced the magenta cartridge in my HP 3210 Photosmart printer because the light indicated it needed to be replaced. However, the printer still won't print, and the message still says that I...


Hi,
If you turned the machine off and replaced the cartridge, you can get this error.

Could you try the following procedure below please to clear the error, thanks.
  1. Turn on the unit.
  2. Open the top cover to access the print cartridges.
  3. Remove the new cartridge that is causing the message.
  4. Reinsert the cartridge and close the cover. The following message will appear on the front panel: "Press 1 for new cartridge or press 2 for a used cartridge."
  5. Press the 1 on the numeric keypad of the HP product.
If the message, press 1 for new cartridge or press 2 for a used cartridge, "does not appear after removing and reinstalling the new cartridge, and the low ink warning message still displays,

follow the steps below:
  1. Turn on the unit.
  2. Open the top cover to access the ink cartridges.
  3. After the cartridges stop moving, unplug the power cord.
  4. Remove both cartridges and close the top cover.
  5. Plug the power back in. The unit will reinitialize and a message will appear to insert the cartridges.
  6. Open the top cover and reinsert the ink cartridges. Close the top cover. The message,
  7. Press 1 for new cartridge or press 2 for a used cartridge," should appear.
Hope this helps
Regards.

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51.22 is a Magenta laser scanner error.
Try removing the magenta restarting the printer and reinstalling.
If that does not work you likely need a laser assm.
You might want to call a tech. to replace.

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I replaced the old cartridge with a new one (Magenta) and it still asks me to replace it with a new cartridge.  
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