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It sounds as though you have a leaking toner cartridge. If you aren't using Lexmark brand toner, that is VERY likely.. nobody seems to be able to make a good compatible cartridge. Test by replacing it.
OK now this might seem bizarre, but did you go ahead and click the "Black Only" print option?
I have a C6180. Just installed all new cartridges. Tried to print and got the message that Cyan is empty. Tried all sorts of things. Then out of frustration clicked the Black Onl option. Document came out printed in color! Double checked with a picture that has lots of cyan colors. It all printed too! Go figure.
I hope Magenta cartridge is not refilled one right? :#Remove all cartridges and print heads, disconnect power & USB cable, switch off wait for couple of minutes.. give power switch on the machine wait do as per the message appears on display.. once installed cartridges and printer heads wait for the ready mode:.. once ready mode appears attach USB cable then print and see..# check with old and new cartridge see the difference of message.. if both messages are same it might be problem with ISS(Ink supply station) faulty, try it get back to us..for further remedies.
Hello, if you change the date on your computer to 3 months previous (say), then reboot, you can probably overcome this temporarily. Obviously, for normal operation it's best to restore the date to current, and only set the date back when you want to print something.Regards,nicam49
If the error message is only "magenta/cyan low", it doesn't cause any error. The low message stays after replacing ink cartridges if they're replaced too early (before they're indicated as actually empty), it doesn't cause the printer to not work.
However, some other problem might be faulty, or there might be another error message. Try emptying printer queue and print from Ink Management -> Menu/set (twice) to check wether the problem is with communication from pc or if the printer actually is unable to print.
I replaced the old cartridge with a new one (Magenta) and it still asks me to replace it with a new cartridge. For 1 colour which is LOW, it stopped me completely from PRINTING or COPYING at all. Any clues how to fix this?