Question about Nintendo Wii Console

5 Answers

My nintendo wii freezes up on certain games and its not the games that don't work because i have bought multiple copies of these games and they still didn't work. It usually freezes up while loading during a game Our Wii is two weeks old, freezes whenever my son tries to play Fifa 08. All other games work fine. The Fifa 08 disc is new- bought today! He tried his friend's fifa 08 disc, it froze in exactly the same place, but works fine in friend's console. Tried ringing helpline, no answer.

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  • Nintendo Master
  • 6,487 Answers

This can be a firmware problem , did you check the firmware of your friends WII, so make sure that you have the same firmware if not update your WII's firmware...

Hope that helps........

Posted on Jun 30, 2008

  • Mark Gil
    Mark Gil Jun 30, 2008



    This generally happens because there is a flash RAM in some models and the update is not applied properly.

    The immediate thing we can do in this kind of problem is that just shut down the system, wait for 20 seconds and reboot it. This should resolve the issue if your system has an interim issue.
    If you still continue to have the problem we need to reformat it. As per the research regarding wii freezing, majority of the issues get resolved when we reformat it.
    Well if you still have the problem again call up the customer support and get your system replaced.


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  • Master
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Two possible problems: Disk scratched or overheating. The one major flaw in the wii is the standby mode, if you keep it like that for a while (a day to a week, whatever) it overheats because there is no fan for it on standby. Try unplug it and it may be fine.

Posted on Jun 30, 2008

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  • Expert
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There are many reports about similar issues. Most of the time overheating is the issue especially during high level of processor run. You may unplug the unit and replug after 30 minutes or more. There are actually many ways to resolve the issue. However I am concern that some solution methods might void the warranty. Try using after cool down the unit. If issue persist You can take it directly to the reseller as you can request exchange or firmware update.

Good Luck

Posted on Jun 30, 2008

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  • Master
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Greetings,

better have it replaced as it suppose to read all disc for Wii

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jun 30, 2008

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  • Master
  • 3,422 Answers

Hi,

Did you try reseting it?

Posted on Jun 30, 2008

  • 2 more comments 
  • Priya darshan Jun 30, 2008

    Check to see if your batteries are still functioning, and that all your wires are hooked up and hooked up properly.

  • Priya darshan Jun 30, 2008

    Check to see if your batteries are still functioning, and that all your wires are hooked up and hooked up properly.

  • Priya darshan Jun 30, 2008

    Also make sure your clear data is not on easy mode.Next make sure there is no other data on
    easy mode, after you check that and delete all easy mode files on the
    mem card it should work =)

  • Priya darshan Jun 30, 2008

    This is what Nintendo suggests on troubleshooting this problem.Make sure you also click on the blue links for more info.

    Games FreezeOccasional lockups with video games can happen from time-to-time
    and do not necessarily indicate a need for repair or replacement.
    If you are experiencing frequent lockups, or a particular
    game always locks up in the same area, please see the information
    below.


    • Make sure you are using only licensed accessories. Unlicensed products
      and accessories do not undergo Nintendo's testing and evaluation
      process. They may not work at all with our game systems, and
      they may have compatibility problems with certain games or
      accessories.

    • If a game freezes while playing, usually the power, reset,
      and eject buttons will not respond. Try unplugging
      the AC Adapter from the back of the console, then check the
      air vents to make sure they're not being blocked.
    • If the information listed above did not help, please select
      from the links below so that we may help narrow the problem.
      How many games are regularly "freezing"?






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