I just recently replaced my hard drive and now I'm having trouble with the sansa installation. I re-installed the cd that came with the player but when I plug it in, the only folder that comes up is a "system" folder. There is no way for me to add music to the device. I tried uninstalling and reinstalling, but it hasn't fixed the problem. Help!!
In your player's menu, go into Settings, choose USB mode, and change it to MSC. This will cause the player to show up in Windows as if it were a flash drive, and you can add and delete music by drag and drop into the player's Music folder. Hope it helps and please rate , thanks AJ
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Create a folder called "MUSIC" on the card, then you can copy audio tracks to that folder. If you connect the Sansa to the computer, the card should show up as another hard drive. If you have a card reader, it'll probably be faster than using the Sansa as a card reader.
The Sansa will not play photos or videos from the card, only audios.
Freezing up while playing songs Check and see if there is a boot file in any of the folders on the player use the Explorer to check Check both MTP and MSC modes and unhook your player Recovery Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa. http://www.youtube.com/watch?v=_95hLqZxCHc&feature=related here is a link to a kid showing you how to goto recovery mode. Update software from this link.. (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) and install the software before you recover Delete songs and Format (Helps with try to delete BAD TRACKS and folders that will not delete(Some ripped CD folders).. Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works
a friend told me that if the device shows as"connected" when hooked up (it does) AND the battery charges correctly (it does), then (a)the USB connection had enough juice; and (b) the PC recognizes it - i just had to FIND it. device manager/ MyComputer: nada; same for ANY file/ folder with "sansa" or "sandisk." working thru WMP (Windows Media Player), however, I discovered that drive E - for a portable hard drive, NOT currently connected via USB - was STILL showing up in the "Copy to CD or device" field. sure enough, it was the SanDisk clip player (even though it was NOT under the "Recognized Portable Devices" subsection). without using the installation disk at all, it downloaded tunes just fine. *note: the installation disk seemed to be an .exe file ONLY for the Rhapsody music service. as noted above, it was unnecessary. also - my USB ports are 1.1 and not 2.0, and package stated USB 2.0 was a "minimum requirement" - not true*
I had the same problem when I connected to the computer. So I used my friends Labtop definite 2.0 usb. Did you try to update your sansa click on link and download install run connect sansa when asked. (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) this has the manual also Make sure USB mode is MSC I use my computer to drag and drop my music from my music folder to the sansa media folder.... Open my computer click on folder what ever folder has your music in it and drag to media folder and drop (click on the (+)where it say's sansa ) easier not to sync
Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier Make sure USB mode is MSC I use my computer to drag and drop my music from my music folder to the sansa media folder.... Open my computer click on folder what ever folder has your music in it and drag to media folder and drop (click on the (+)where it say's sansa ) easier not to sync
I have a sansa 250 mp3 player. i recently just got a new computer. as i tried to download music onto my mp3 player a message kept popping up saying that i have to install new hardware. it tried to install something called mtp for my sansa. then it said that it would not be able to install because i do not have the installation cd. i did not need the installation cd when i first got this mp3 player. what do i do if i do not have the installation cd?
Thanks in advance
connect to your pc using usb connection. sansa should be recognized as storage media drive. navigate to the drive. Drag and drop files to music/video folder. Enable show hidden files and folders in your windows folder settings. Tools>Folder Options>View. Some of the folders are hidden. You can delete the preloaded music also.Some of them are in the radio folder.
I have had this problem for some time now and finally got through to tech support for Sansa and now have the solution:Worked for both 230 and 240.
Take out the battery in the Sansa player; Put on lock on back side of Sansa player; Connect Sansa to the computer, Once computer recognizes device cancel out of that media program; Go to my computer on desk top; Right click on recognized Sansa device; Click format; Click ok to delete files.