Question about RIM BlackBerry 7290

1 Answer

Device error 400

Phone is totally locked, no matter what. unable to re-install device software, USB does not identify the phone. Desktop manager will not see the phone.

Pulled battery, waited 10 minutes and put back in. No luck. Is there a way to short out pins, or is there a reset somewhere that I can stick a paper clip into?

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  • KatePerez Jun 30, 2008

    OOPS... Blackberry 7290 phone. Sorry!

  • charlessasu Jul 06, 2008

    i have a reset error 400 on my blackberry 7290.how do i repair it

  • Anonymous Jul 13, 2008

    waaaahhhhhh!!!

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Here is what you do, providing you already have Blackberry desktop manager on your computer... do not plug your phone in, but have the cable ready to connect quickly. make sure you are connected to the internet as well. go to the blackberry website or google 7290 OS update, download newest version (4.1 or newer), enter you service provider etc. (you have to do this before it will download), save it to your desktop. install it to your computer, then open BB desktop manager. now with the battery in your phone and the message displaying error 400 reset - push the trackwheel in and quickly connect the cable and select install applications etc on BB Desktop manager. click next and follow the prompts, it takes some time, but it'll be back to new again.

Posted on May 10, 2009

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Posted on Jan 02, 2017

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1 Answer

Unable to receive emails on verizon blackberry


First, download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

Jan 09, 2010 | Verizon Communications BlackBerry Pearl...

1 Answer

7280 507 error


Hi,

Cause 1 If this error occurs while using the application loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.
You need to complete the following steps:
  1. Verify that you have the BlackBerry Device Software installed on your computer. Before you use Application Loader to install software on your BlackBerry wireless device, verify that the necessary device software is installed on your personal computer.
    To verify what device software is installed on your computer
    1. In Desktop Manager, click Help>About Desktop Manager.
    2. Click the Device Software tab.
    The Device Software tab lists the device system software installed on your computer. If the tab is blank, then no device software exists.
  2. If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
  3. If a third-party program, such as a virus scanner, is using the same communications port (COM port) as BlackBerry® Desktop Manager, close the third-party program to free the COM port for use.
  4. If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
  5. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  6. Use the application loader tool to install the BlackBerry Device Software.
OR
Cause 2 It may occur when all data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.
You need to complete the following steps:
  1. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  2. Use the application loader tool to install the BlackBerry Device Software. Cause 3 It may occurs when the Power Management feature on the computer turns off the USB ports.
    You need to complete the following steps:
  1. On your computer, click Start > Settings > Control Panel.
  2. In the Control Panel, double-click the System icon. The System Properties window opens.
  3. Click the Hardware tab of the System Properties, and click Device Manager.
  4. In the Device Manager, double-click Universal Serial Bus Controllers.
  5. Right-click the first USB root hub, and click Properties.
  6. In the Properties window, click the Power Management tab.
  7. Clear the Allow the computer to turn off this device to save power check box.
  8. Repeat steps 5 to 7 for all other USB root hubs.
  9. Restart your computer.
Cause 4:
It may occurs when the BlackBerry smartphone is connected to a laptop computer using a docking station. You need to complete the following steps:
  1. Disconnect the docking station from the laptop computer and connect the BlackBerry smartphone directly to the laptop computer using a USB cable.
  2. Re-install the BlackBerry Device Software using the application loader tool.

Nov 08, 2009 | RIM BlackBerry 7290

1 Answer

Blackberry grrrr


First of all, install the Blackberry desktop manager if you haven't already got it installed - then get the device software - start from here, and select your service provider:

http://na.blackberry.com/eng/support/downloads/download_sites.jsp

Once you have downloaded the correct software and installed it on your PC, connect the BB, run the desktop manager and go to "application loader" - select your device (which will probably be identified as something like "USB: PINxxxxxx"), select which components you want to load, and click "OK".

Then make a cup of coffee, since it's a pretty slow process.

Sep 14, 2009 | RIM BlackBerry Storm 9530 Smartphone

1 Answer

Not connecting with desktop manager


Download and install the latest Handheld Software for your model then open Desktop Manager and run the application loader once the USB cable is connected to the device. 8220 Software located here https://www.blackberry.com/Downloads/contactFormPreload.do?code=1905AEDAB9BF2477EDC068A355BBA31A&dl=702BB8A8D212AB863750ABA38D5103B0

Just fill out the form and the download is free.

May 29, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

1 Answer

Phone has error code 507 with a square and a triangle, and a line running trough it


Cause:
This error message can have the following causes:

While using the Application Loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.
All data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.
The Power Management feature on the computer turns off the USB ports.
The BlackBerry smartphone is connected to a laptop computer using a docking station.

--------------------------------------------------------------------------------

Resolution
The following are possible resolutions for this issue.
Cause 1

While using the Application Loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.
Resolution 1

Complete the following steps:
Verify that you have the BlackBerry Device Software installed on your computer. For instructions, see KB03295.
If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
If a third-party program, such as a virus scanner, is using the same communications port (COM port) as BlackBerry® Desktop Manager, close the third-party program to free the COM port for use.
If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
Open BlackBerry Desktop Manager and double-click the Application Loader icon.
Use the Application Loader tool to install the BlackBerry Device Software.

--------------------------------------------------------------------------------
Cause 2

All data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.

Resolution 2

Complete the following steps:

Open BlackBerry® Desktop Manager and double-click the Application Loader icon.
Use the Application Loader tool to install the BlackBerry Device Software.

--------------------------------------------------------------------------------
Cause 3

The Power Management feature on the computer turns off the USB ports.
Note: This resolution is for Windows® XP users only.

Resolution 3

Complete the following steps:

On your computer, click Start > Settings > Control Panel.
In the Control Panel, double-click the System icon. The System Properties window opens.
Click the Hardware tab of the System Properties, and click Device Manager.
In the Device Manager, double-click Universal Serial Bus Controllers.
Right-click the first USB root hub, and click Properties.
In the Properties window, click the Power Management tab.
Clear the Allow the computer to turn off this device to save power check box.
Repeat steps 5 to 7 for all other USB root hubs.
Restart your computer.
--------------------------------------------------------------------------------

Cause 4

The BlackBerry smartphone is connected to a laptop computer using a docking station.

Resolution 4

Complete the following steps:

Disconnect the docking station from the laptop computer and connect the BlackBerry smartphone directly to the laptop computer using a USB cable.
Re-install the BlackBerry Device Software using the Application Loader tool.

May 17, 2009 | RIM Blackberry 8310 8320 8330 Curve 8100...

1 Answer

507 error, BB Desktop & Device issues, PC connect issues, Loader?


First, download and install the latest version of BlackBerry Desktop Manager software (5.0.1) from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

then, download and install the latest Handheld Software for your model then open Desktop Manager and run the application loader once the USB cable is connected to the device. 8700 Software located here https://www.blackberry.com/Downloads/contactFormPreload.do?code=1905AEDAB9BF2477EDC068A355BBA31A&dl=B0B9CBB64182F79C8C4590A0001FC049


Just fill out the form and the software download is free.

May 11, 2009 | RIM Blackberry 8700c

1 Answer

My blackberry8830 World Edition had an App Error 523 message


First, download and install the latest version of BlackBerry Desktop Manager software (5.0.1) from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

then, download and install the latest Handheld Software for your model then open Desktop Manager and run the application loader once the USB cable is connected to the device. 8830 Software located here https://www.blackberry.com/Downloads/contactFormPreload.do?code=02A32AD2669E6FE298E607FE7CC0E1A0&dl=2DC1D7390EF0B0097B17C5FD78F0E2D3


Just fill out the form and the software download is free.

Apr 09, 2009 | RIM BlackBerry ® 8830 Cellular Phone

1 Answer

I JUST BOUGHT A BLACKBERRY CURVE 8310. I'VE TRIED DOZENS OF TIMES TO DOWNLOAD ISILO TO DESKTOP MANAGER BUT I CONTINUE RECEIVING ERROR MESSAGES. I EXTRACTED ALL THE FILES IN THE FOLDER iSilo505BBJAD AND...


Hey there,

I guess you have newarly solved your problem.

So, install the latest Device software first using the Desktop Manager. Also Double check the Device Manager version - Make sure it's the latet version - if it's old then un-install it and install the new one.

So once you have the Phone software and the latest Device Manager, plug your Device in and use the Desktop Manager - Application Manager to install the ISILO software. Im not sure what ISILO is but if that application is compatible it will install smoothly.

Give it a go and let me know how it works,

Cheers.

Mar 11, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

507 error resolution


The error message indicates that no applications are loaded on the BlackBerry smartphone.

The following are possible resolutions for this issue.
Cause 1
While using the application loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.

Complete the following steps:
  1. Verify that you have the BlackBerry Device Software installed on your computer. Before you use Application Loader to install software on your BlackBerry wireless device, verify that the necessary device software is installed on your personal computer.
    To verify what device software is installed on your computer
    1. In Desktop Manager, click Help>About Desktop Manager.
    2. Click the Device Software tab.
    The Device Software tab lists the device system software installed on your computer. If the tab is blank, then no device software exists.
  2. If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
  3. If a third-party program, such as a virus scanner, is using the same communications port (COM port) as BlackBerry® Desktop Manager, close the third-party program to free the COM port for use.
  4. If you are using a USB adapter to connect your BlackBerry smartphone to a serial port on your computer, temporarily connect your BlackBerry smartphone to a computer with a USB port.
  5. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  6. Use the application loader tool to install the BlackBerry Device Software.
Cause 2
All data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.
Complete the following steps:
  1. Open BlackBerry Desktop Manager and double-click the Application Loader icon.
  2. Use the application loader tool to install the BlackBerry Device Software.
Even after performing these steps if you could find the same error, please let us know so that we can provide the further resolution.

Mar 07, 2009 | RIM BlackBerry 7290 Smartphone

1 Answer

Device error 400


You can download desktop manager for free from Blackberry.com web site.

If you are able to get this to work, good luck, because I am unable to get the desktop manager to find the blackberry, nor is the USB port reading what the device is.

But you can give the desktop manager a try,and also download the software for your blackberry. I'd suggest you download the 4.3 version of the software and be sure it is in the language that you speak (they have several, look for ENG for english)

Mar 16, 2008 | RIM BlackBerry 7290

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