Question about Acer Aspire 3610 Notebook

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Webcam i bought a microsoft webcam VX3000 but since i downloaded the software my laptop speaker hasnt worked. do i need to buy a sound card? if so which one?

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  • sharonbyrom Jul 01, 2008

    i've tried to re-install sound drivers but i dont really know what i'm doing. i tried everything i could last night, including instruction from microsoft website, but my laptop still says i have no device connected! Help

  • sharonbyrom Jul 02, 2008

    i've spoken to acer and they talked me through a factory restart?? and this seems to have worked! i'm going to try an re-install the webcam like you say and if it conflicts then i need to buy a new webcam that'll leave my sound alone!

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This may just be in the sound controls or the sound driver. Check the sound settings, I've had instances where a device that uses the sound controller turns the sound down or mutes it upon install. If the sound settings are good, the uninstall the sound drivers from the device manager, then reboot. It will find the hardware and reinstall the drivers. Then check the sound settings again. If you still don't have sound, uninstall the webcam and check for sound or go through the process again. If you have sound then try the cam install again. If the sound cuts out again, then there's a conflict and you need a different cam. If you can't get any sound back during any of this, then have the sound card checked by a tech before replacing.

Posted on Jun 30, 2008

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No,unless you want to upgrade your current soundcard i suggest continuing using your current one ..
Your problem is driver related,try installing your sound card drivers again .. if that doesn`t help you could uninstall your webcam drivers,it`s a software related problem so there`s no need for you to buy a new soundcard

Posted on Jun 30, 2008

  • Mihai Florentin Jul 01, 2008

    tell me what soundcard and operating system you are using and i`ll send you a link from where you can download your soundcard software

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