Question about Lasonic DVD-3200 DVD Player

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DVT-3000 Speakers DBX-930

Since I have purchased your product, I haven't had too much luck...It got to the point where I just disconnected it and now I'm bringing it out for one more try....I have lost the instalation instructions and wondering if it is on line some where....at the same time I'm wondering if there r otheres that have had problems and not just me. THANX, Rev. Jim Jackson

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Ask god to fix it

Posted on Feb 20, 2011

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HI,
With regards to your recent query, when you
get a 'Protection' message on your unit it usually means the unit is
overheating. Please make sure there is nothing blocking the air vents on
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ELSE

DO THIS

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The only store I found that sold this at some point was Walmart. I went to the Walmart.com site where I found warranty information for this manufactuer and model # (see below for warranty details). Now here's the problem:
The website and phone number for the manufacturer no longer exist. I tried the website first and it linked me to some other website. I tried to call the number provided and an operator came on claiming something about an international directory ... At this point, I'm not sure what Walmart could do, if that is indeed where the system was purchased from. You may be out of luck on this one. Let me know what you find out

Supplier Warranty: CyberHome warrants this DVD Player and accessories against defects in material or workmanship as follows: LABOR: If this product is determined to be defective within Three (3) Months of the date of purchase, CyberHome will repair or replace it at no charge. CyberHome reserves the option to repair or replace the product. After the warranty period expires, the customer will be responsible for all labor charges. PARTS: CyberHome will supply new or rebuilt replacement parts in exchange for defective parts for a period of One (1) Year after the date of purchase. The customer will be responsible for the cost of parts after the warranty period expires. Additionally, products purchased at the CyberHome Online Store carry a 30-day satisfaction guarantee and may be returned (in original packaging with all accessories included) within 30 days of purchase for a full refund, less shipping charges. Other return/refund terms may be offered by other retailers. Check with your retailer for more information. Warranty Service Proof of purchase in the form of a bill of sale or receipted invoice that is evidence that the unit is within the warranty period must be presented to obtain warranty service. This warranty is invalid in the event that the factory-applied serial number has been altered or removed from the product. Before returning a product for warranty service, you must first receive an RMA (Return Material Authorization) number from a Customer Service Representative at CyberHome, either online at www.cyberhome.com or by phone at (888) 302-2727. After the RMA number has been obtained, ship the product to the CyberHome Service Center in it's original packaging (or packaging that offers equal protection) with the RMA number clearly visible. A replacement will be shipped after the defective merchandise is received. The customer is responsible for shipping costs to the Service Center, while CyberHome will cover return shipping to the customer. Service Center Address: CyberHome Entertainment Service Center 48455 Fremont Boulevard Fremont, CA. USA 94538 (888) 302-2727 Limitations This warranty does not cover customer instruction, installation or setup adjustments. This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use or modification of any part of the product. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply or attempted repair by anyone other than a facility authorized by CyberHome to service this product. This warranty does not cover products sold AS IS or WITH ALL FAULTS. This warranty is valid only in the United States. Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. CyberHome shall not be liable for any incidental or consequential damages for breach of any expressed or implied warranty on this product. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the extent of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. Warranties and specifications are subject to change without prior notice. Please contact the below number or review our web site at www.cyberhome.com for the latest information regarding your warranty.

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we have a tdr 930 tevion dvd recorder...we have lost the remote so the thing wont work..we have tried a universal which worked on everything but the tevion dvd recorder....
HELP PLEASE jeremy ...hawkwing1@hotmail.com

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1 Answer

No Sound


Dear 68jph

Right your problem either stems from the menu settings that are incorrect/ silent mode, or your speakers are damaged, the other option is that no sound output is being achieved through any speakers you fit (this is a more serious problem).

Now depending on your type of fault cause, will depend on how technically and electronically minded you will have to be, and also on cost factor (whether it is a finacial interest to spend repairing the unit, or replacing it).

Now firstly, i would check your sound settings in the menu and also turn your volume dial, button/ switch on to full. Although this is plainly obious, it is surprising how many times a simple issue like this is overlooked in favour of a more serious fault, and for no reason at all.

Next up, i would remove the speakers and test the unit on another set of speakers of the same output, if the test speakers work, then the original speakers from your unit MUST BE discarded or overhauled. now discarding them is the easier option because of cost, but you can take them to a place that will recycle them, or post them to the centre in question.

Lastly, if you have a circuit board issue, then this is potentially critical, and the cost and time to repair the unit may often be outweighed by the cost and ease of just condemning the unit and replacing it, now if you do condemn the product, you can always make some money back towards the cost of a new product by putting the faulty device on an online auction.

Now if you do decide to repair this yourself, start by checking wwww.google.com and seeing what others have to say about the product, and also look for the service/ repair manuals for this manufactured product.

I wish you best of luck in whatever of these decisions you decide to take, and if you need further advice or assistance, then please do not hesitate to contact me,

best regards

yours sincerely

Oz

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