Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

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Error F 02

I have this error occur ... does anyone know what this means?

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You likely have something stuck in your pump. Remove the lower front panel. (there are 3 #20 torx screws on the bottom of it holding it on) Once you have the panel off, the white object in the front center is your pump. Remove the #20 torx screw out of there too to make life easier. Slide the pump forward
slightly so you can raise it. Now, on the front of the pump is a handle that you will need to trun counter clockwise. So after placing something under neath to catch the water left inside the machine ( a large bowl or bucket), turn the knob SLOWLY counter clock wise. If there is too much water for your container, screw it back clockwise and go empty your container. Repeat until all of the water is out. Once that is done, unscrew it all of the way and slide if forward. You will usually find missing socks, toys, coins and all other kinds of fun objects. While you have the trap out, reach in with your finger to the hole on the right. Try and turn the wheel inside to make sure there isn't anything keeping it from turning (bobby pins, nails, screws, etc) If there is, you will need to unclamp both hoses on the back of the pump and remove any further forign objects. Now re-assemble the unit but leave the panel off. Run a quick fill and drain to make sure all of your connections are tight and you don't have any leaks. Put your panel back in and you're ready to go.

Posted on Jul 01, 2008

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6ya6ya
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Posted on Jan 02, 2017

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I'm assuming this is either a Whirlpool Duet or Kenmore Elite front loader? Since you posted no brand name or model number, its hard to determine, but I do know these error codes are usually for these brand washers.

"F02" is a Long Drain error code, which usually means you have an obstruction in the drain pump, drain lines, or the drain pump has failed. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

The "SUD" error can commonly occur with this error due to the detection of air in the drain pump (lack of water flow). If cleaning the drain pump reservoir, and checking all the drain hoses does not correct the problem, you may have a failed drain pump.

Replacement pumps can be purchased on line at searspartsdirect.com, appliancepartspros.com, repairclinic.com or pcappliancerepair.com. All these sites offer competitive pricing so shop all of them for the best price.

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