Question about Epson Stylus Photo RX500 Printer

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Epson stylus rx500 prints too magenta-ie

My printer prints with a big magenta tint, and cannot seem to get it to not do that. Any suggestions?

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  • Anonymous Jul 20, 2008

    Photos show magenta areas even in areas where there is no red. Rest of photos are fine!

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  • 248 Answers

Try replacing the magenta cartridge...
Does it also do this when you try to use it as a copier? If so,
try to clean the head.. If it only happens when you're printing from the computer, try to reinstall the driver

Posted on Jun 30, 2008

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From the Printers & Faxes area delete the printer. Go to Epson's web site for your location and download the latest driver and status monitor. Install the components and try it all again.

Also check that in the status column the machine shows ready. Right click the printer and check that Use printer off line is not selected.

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I used some less expensive generic ink cartridges on my RX500 and had a similar experience with the black. If you're already using the Epson brand, done the head cleaning, realignment and nozzel checks, I'm not much help. Try Epson's support at their web site.

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