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Trying to install a canob mx310 printer/scanner and message said "the printer driver is unknown"

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Canon Tech Help said it was AOL's #9 software blocking the driver download, contacted AOL and they walked me thru the steps to rectify the problem.

Posted on Jul 01, 2008

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Canon mx310 won't scan message reads "the


Please go to Control panel and choose add or remove programme.. kindly uninstall the program i.e. Your printer driver after all re-install the driver... thanks

Aug 22, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Trying to scan something to the pc and the printer says pc standby. I do not have any software.


If you have a Windows or Mac OS X PC, go to Canon.com and download the TWAIN (scanner) driver for the Pixma MX310 printer; and of course install it, so you can scan. Otherwise, try both FOSS scanner backends.

Aug 11, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My canon mx310 will not open the scangear software when i check the "open scanner driver" button. I've tried downloading and reinstalling the scangear driver from the canon website for the...


Hi.
Uninstall existing canon software first then restart your PC and disconnect USB cable of printer.
After booting install again canon printer software, in installation read instruction carefully.

To download canon mx310 all in one software driver click this link http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310?selectedName=DriversAndSoftware

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Just select your operating system to get compatible driver for your printer.

Hope can help you.

Jun 15, 2011 | Canon MX310 Office All-In-One Printer

1 Answer

I get the message "scanner not available while in


In the software or function selections there should be a reset to factory settings. That worked for my scanner. Also, if that does not work try callig the manufactorer for technical help.

Feb 17, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have Canon MX 310. It prints, sends fax and copies with no problem at all. But it does not scan. I push the scan button and it then shows a screen that is black or color scan. It then changes to...


Hi
I think you will need to run the cd installer again to install the scanner driver on your printer.

You can check if the driver of the scanner was successfully installed once you view on the Scanners & Cameras inside the Control Panel and see the image of your printer scanner. It means it is connected and ready to be used. If you can not see the icon of the printer scanner there, then, it could not be installed or the printer is attached to other pc in the network.

Remember to use the printer as scanner, it should be attached locally to the pc you are using. Pressing the Scan button in the printer will save the scanned documents in the computer as pdf files.
In order to save the documents as jpeg files, you must need to use the scan option on the Scanners & Cameras inside the Control Panel.

Hope it helps. Just post back if you still have questions.

Dec 21, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have a Canon PIXMA MX310 All-In-One Printer but i cannot use one of the function , the scanner . What should i do ?


Since you can print, its confirmed that you have installed the printer driver.
If you have not installed the Canon scanner driver then
Please click on the following link and confirm if you have installed the Scanner driver

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#DriversAndSoftware

Select the Operating System (OS - Windows ) you have.

post which you should be able to use the scanner.

Dec 05, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon MX310 scanner driver not found


Hi there
You can download a driver from my website then you can use the driver to set your printer up.
Just click on this link and it will download for you, and it is best to save it on your desktop so you can find it.
This is for the MX310 it for XP and Vista.

Click Link = http://www.4all2sell.com/driver/Canon-PIXMA-MX310-All-in-One-XP-Vista.exe
Ones you have downloaded just double click on it to run it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks All files on my website are only there for a limited time.

Mar 23, 2010 | Canon MX310 Office All-In-One Printer

1 Answer

NO scanning


How long is your USB cabel? Support recommends me to use cabel short than 3 meters, I bought 1,8 m cabel, what solved my similar problem (scanner freeze).

Mar 02, 2008 | Canon PIXMA MX310 All-In-One Printer

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